We believe hospitality is about more than just great food and service - it's about creating spaces and experiences that leave a lasting impact.
Since launching in ****, we've grown to include venues like Hazel, Dessous, Liminal, Lilac Wine, Bar Sala, Heide Kitchen, Square One Coffee Roasters, and our social enterprise farm, Common Ground Project.With a growing team of passionate hospitality people, we're on a mission to deliver authentic experiences that support our community through positive social and environmental impact.About the roleThe Events Manager is responsible for leading the Events team across The Mulberry Group's venues, driving event sales and ensuring the seamless delivery of all events.
This role combines strategic oversight, people leadership and hands-on coordination to ensure exceptional guest experiences, solid client relationships, and consistent achievement of revenue targets.Key responsibilitiesDirectly manage, supervise and support Events CoordinatorsLead regular 1:1s and team check-ins to maintain alignment and moraleConduct performance appraisals and ongoing development reviewsProactively respond to incoming leads and client inquiries,



aiming to exceed business expectationsManage end-to-end lead management across phone, email and social channelsServe as the primary liaison with clients, including making calls, confirming bookings and responding to emails regarding event detailsHost client meetings and provide detailed follow-up summariesCommunicate clearly with in-venue teams about the status of upcoming events, specific requests and staffing requirementsEnsure all event details are accurately captured and maintained in Tripleseat and Google Drive, including forecasted and actual revenue dataServe as a familiar and friendly face at the onset of large-scale events, weddings and offsite engagements, overseeing the initial hour to ensure a smooth startAbout youAbility to manage and supervise team membersStrong client relationship and communication skillsExperience with event sales and lead managementProficiency with event management systems and administrative toolsAbility to manage multiple events and priorities simultaneouslyFinancial acumen for revenue reconciliation and reportingFlexibility to accommodate occasional weekend work as required by event schedules
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📌 Events Manager (Melbourne)
🏢 The Mulberry Group
📍 Melbourne