25 Sep
|
Xero
|
Melbourne
Xero is seeking an Incident Manager to orchestrate major and minor incidents from the customer perspective, across engineering, product, support and leadership.
You'll own end-to-end incident management, from investigation and impact assessment to post-incident reviews and recommendations that prevent recurrence.
You'll build systems and processes to enable rapid responses, coordinate cross-functional teams across regions, and communicate clearly with customers to minimise disruption and
#J-*****-Ljbffr
📌 Customer Incident Response Lead (Melbourne)
🏢 Xero
📍 Melbourne