Job Description

Accounts - Customer Service Representative

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Melbourne Pathology is one of Victoria's largest diagnostic pathology laboratories, committed to providing high quality healthcare throughout metropolitan Melbourne, regional Victoria and interstate.

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A vacancy exists for a full-time employee in our Accounts Receivable department, working 76 hours per fortnight. The position will require the incumbent to work 5 days per week, between the hours or 8am – 5pm.

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Duties will include:

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- Answering a high volume of calls
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- Assisting patients with their Medical Account enquiries
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- Processing various payment types accurately
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- Checking data discrepancies with Medicare; DVA; WorkCover; Private Health Funds
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- Investigation and follow up outstanding aged accounts




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- Robust attention to detail
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The successful applicant must have excellent attention to detail, a high level of customer service as well as professional telephone manner, communication skills, show valuable initiative, be enthusiastic to learn, and the ability to work in a high-pressure environment. Confidentiality is extremely significant in this role.

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Previous experience in the health care industry or knowledge of the Medicare Rebate system would be highly advantageous.

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For further information, please contact Kerrin Demaj via email at @mps.com.au.

📌 Accounts Customer Service Representative Victoria
🏢 Melbourne Pathology
📍 Victoria