KW Automation is a proud, third-generation family-owned and operated medium-sized business based on the beautiful Sunshine Coast.
For decades, we have been at the front of engineering excellence, designing and manufacturing world-class post-harvest fruit handling systems, nursery automation machinery, and specialized oyster processing equipment.
We pride ourselves on innovation, quality, and a deeply rooted commitment to our clients.We are seeking a passionate, customer-centric Field Service Technician who loves to travel, meet new people, and explore different regions.
You aren't just fixing machines; you are building relationships, ensuring our clients' operations run flawlessly, and actively looking out for their best business interests.Base Salary: $100,000 per annum + superannuation.BenefitsTools of the Trade: Generous car allowance, fuel card, laptop, and smartphone.Financial Incentives: Lucrative bonus structure for successful sales lead generation.Career Progression: Genuine pathways to transition into leadership or senior technical roles as the company grows.Key ResponsibilitiesOn-Site Service & Support: Travel to client sites to install, commission, service, and repair our specialized automation machinery.Customer Advocacy: Act with the customer's best interests at heart,



providing honest advice and minimizing their downtime.Technical Troubleshooting: Diagnose complex mechanical, electrical, and automation faults efficiently.Lead Generation: Identify opportunities for equipment upgrades or new machinery while on-site, earning bonuses when these leads convert to sales.Travel Flexibility: Undertake regional travel to visit clients.Technical Skills & ExperienceMechanical trade qualification (e.g., Mechanical Fitter or equivalent trade certificate).
Strong hands-on capability in equipment servicing and diagnostics.Solid working knowledge of pneumatics and hydraulics.Base-level electrical knowledge (fault-finding and reading schematics).
Practical experience working with automation systems or programmable machinery.Personal AttributesTravel-Ready: A genuine passion for occasional regional travel and spending time on the road meeting clients.Relationship Builder: Excellent communication skills with a friendly, customer-first approach.Growth Mindset: Motivated by the prospect of climbing the company ladder within a reliable, growing business.Trustworthy: Driven by integrity, ensuring the customer always gets the best possible solution.
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📌 Field Service Technician (Queensland)
🏢 KW Automation
📍 Queensland