Practice & Compliance Manager | South East QueenslandAt People Centred Therapies (PCT), we believe good allied health depends on more than what happens in a therapy session.It also depends on the systems, communication, and support around the people doing the work.PCT was created because we believe allied health can do better when clinical quality, meaningful outcomes, sustainable practice, and continual improvement are treated as priorities.We also believe better supported clinicians provide better support to participants.As we continue to grow, we are looking for a Practice & Compliance Manager to help keep the organisation coordinated, compliant, and well supported behind the scenes.At a glance17.5% superannuationPotential to increase days over the coming yearStrong focus on NDIS compliance, people, and practice operationsPrevious NDIS experience strongly preferredWhat you can expect from usTrust and autonomy: take ownership of your area and use your judgementA supportive team: work closely with the Directors and clinicians, with open communication and genuine collaborationThe opportunity to improve how things are done: if you see a better way to manage a process or system, we want to hear itDirect access to the Directors: contribute to decisions without unnecessary layers of managementA role that can grow with PCT: start at 2–3 days per week, with scope to expand as the organisation growsThe roleThis role sits at the centre of how the practice operates day to day.You will help make sure participants and clinicians are onboarded properly, significant deadlines are monitored, compliance requirements are maintained, and the team has the support and structure needed to work well.Responsibilities will include:Coordinating participant onboarding and required documentationCoordinating clinician onboarding, credentialling, mandatory training, and compliance requirementsMonitoring participant plan dates,



report due dates, and other important NDIS deadlinesMaintaining NDIS compliance documentation, registers, policies, records, and supporting evidenceSupporting NDIS registration and audit readinessKeeping track of outstanding actions and following up where neededMaintaining staff records and monitoring credential and training requirementsSupporting recruitment, probation, and performance review processesSupporting performance management and day to day HR matters where requiredImproving administrative and compliance systems as PCT growsProviding practical support to the Directors and clinical teamThe kind of Practice & Compliance Manager we are looking forWe are looking for someone who is organised, capable, approachable, and comfortable taking responsibility.Previous experience working within the NDIS is strongly preferred, particularly experience with provider compliance, participant documentation, onboarding, reporting requirements, or audit preparation.You may already be working as a Practice Manager, Compliance Manager, NDIS Compliance Manager, senior administrator, People and Culture professional, or in a similar role within disability, allied health, or healthcare.We want someone who can manage multiple priorities, communicate clearly, follow things through, and have respectful but direct conversations when something needs to be addressed.Experience with HR, probation, performance reviews, or performance management will be highly regarded.Most importantly, we want someone who understands that good practice management is not just about compliance.
It is about creating the structure around a team that allows people to do their jobs well.If you want to help shape a growing allied health organisation and support a team that cares about the quality of its work, we would like to hear from you.People Centred TherapiesMeaningful Support.
Practical Change.
Greater Independence.
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📌 Practice And Compliance Manager (Brisbane)
🏢 People Centred Therapies
📍 Brisbane