We are currently seeking an experienced front-of-house supervisor to join our team.Employment Type: Full time or permanent part-timeRequirements:Minimum of one year previous experience working to a high standard of service in a similar venueExperience in a similar role supervising or managing a front of house team in a high-volume venue.Ability to deliver exceptional and attentive serviceExcellent attention to detail, organisation, and time managementOutgoing and engaging personality, and strong communicationFood, wine, and beverage knowledge (not necessarily required, but a significant plus)Able to work evenings, weekends, and public holidaysUp-to-date RSA certificateResponsibilities:Assist the venue manager in leading the front-of-house team, collaboratively and efficientlyWelcome, serve,



and farewell guests with warmth and professionalism.Follow our service procedures to uphold our commitment to exceptional customer service.Provide knowledgeable descriptions of menu items and make recommendations.Ensure cleanliness and organisation in the front of house area to a high standard and attention to detail.Handle customer enquiries, feedback, and complaints.Adhere to all applicable alcohol service regulations and guidelines, ensuring responsible beverage service.Process payments accurately using our systems and procedures.Work collaboratively with bar staff, servers, and kitchen team members to ensure effective service and guest satisfaction.Perform opening and closing duties according to established procedures.
#J-*****-Ljbffr

📌 Front Of House Supervisor (Victoria)
🏢 The KYN
📍 Victoria