At Given Smile and FOX Implant Centres, we are passionate about changing lives through exceptional dental care, advanced implant solutions, and an outstanding patient experience.As our clinics continue to grow, we are seeking a highly organised, professional, and customer-focused Receptionist/Assistant to become the face of our Paddington practice and play a key role in creating a welcoming and seamless experience for every patient who walks through our doors.This is an exciting opportunity for someone who thrives in a healthcare environment and takes pride in delivering exceptional service while supporting the smooth day-to-day operations of a busy dental practice.This is a full-time position, Monday to Friday.
Working hours may be discussed for the right candidate.Given Smile & FOX Implant CentresAt Given Smile and FOX Implant Centres, we are passionate about changing lives through exceptional dental care, advanced implant solutions, and an outstanding patient experience.As our clinics continue to grow, we are seeking a highly organised, professional, and customer-focused Receptionist/Assistant to become the face of our Paddington practice and play a key role in creating a welcoming and seamless experience for every patient who walks through our doors.This is an exciting opportunity for someone who thrives in a healthcare environment and takes pride in delivering exceptional service while supporting the smooth day-to-day operations of a busy dental practice.This is a full-time position, Monday to Friday.
Working hours may be discussed for the right candidate.Key Responsibilities- ReceptionWelcome and assist patients in a professional and friendly mannerManage incoming phone calls, emails,



and patient enquiriesCoordinate and schedule appointments efficiently across multiple providersConfirm appointments and manage patient communicationsMaintain accurate patient records and documentationProcess payments and perform daily reconciliation tasksAssist with treatment bookings and patient follow-up communicationsSupport clinicians and the wider team with administrative requirementsManage patient flow to ensure appointments run smoothly and efficientlyUphold a premium standard of customer service and patient careContribute positively to the culture and success of the practiceKey Responsibilities- AssistantChairside assisting in surgical and restorative proceduresSterilisation and infection controlSetting up and turning over treatment roomsPatient support and communicationGeneral clinical support and maintaining hygiene standardsAbout YouYou are highly organised, proactive, and passionate about delivering exceptional customer service.You will demonstrate:Outstanding communication and interpersonal skillsA warm, professional, and confident mannerExceptional organisational and multitasking abilitiesStrong attention to detail and accuracyAbility to remain calm under pressure in a busy environmentA positive, team-focused attitudeStrong computer and administrative skillsA commitment to providing an exceptional patient experienceDesirable ExperiencePrevious experience in a dental reception, medical reception, or healthcare administration roleExperience using dental practice management software (D4W, CORE EXACT, or similar)Knowledge of health funds, treatment scheduling, and patient management systemsExperience in a premium customer service environmentWhy Join Given Smile & FOX Implant Centres?
Join a growing and creative organisation transforming patients' livesWork alongside a passionate and supportive teamBe part of a positive workplace culture that values people and excellenceOpportunities for ongoing training, development, and career progressionModern facilities and advanced dental technologyCompetitive remuneration based on experience
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📌 Dental Receptionist- Dental Assistant Hybrid Role (Brisbane)
🏢 FOX Dental Implant Centres Melbourne
📍 Brisbane