We are seeking a highly organised and customer-focused Sales Coordinator to join our sales team.
This role will provide essential administrative and coordination support to the Sales Manager and sales team, while also acting as a key point of contact for customers throughout the sales and order process.The successful candidate will be responsible for ensuring the smooth and efficient coordination of customer orders, responding to enquiries, supporting sales activities and maintaining robust relationships with both new and existing customers.
This is a hands-on role that requires excellent attention to detail, strong communication and follow-up skills, and the ability to manage multiple priorities in a fast-paced environment.Working closely with the sales and purchasing teams, the Sales Coordinator will play an important role in supporting the overall sales process and delivering a high level of customer service.
We are looking for someone who is proactive, practical and solutions-focused, with a positive "can-do" attitude and the confidence to work independently as well as part of a team.Key responsibilitiesProvide day-to-day administrative and sales support to the Sales Manager and sales teamProcess and coordinate customer orders from initial enquiry through to dispatchRespond to customer enquiries by phone and email in a professional and timely mannerPrepare quotations, order confirmations, invoices, credits and other sales documentationFollow up outstanding orders,



backorders and customer enquiriesMonitor stock availability and communicate relevant information to customers and sales representativesFollow up sales leads and assist with developing new customer opportunitiesSupport existing customers and build solid ongoing customer relationshipsAssist with interstate trade fairs, showroom activities and other sales events when requiredPrepare sales reports and assist with general sales analysisAbout youMinimum two years experience in a sales coordination, sales administration, customer service or similar roleExcellent communication skills, both written and verbalStrong attention to detail and excellent organisational skillsGood computer skills and confidence using Microsoft Office, particularly Excel and OutlookThe ability to manage multiple tasks and priorities at the same timeA positive, practical and "can-do" attitudeSolid problem-solving skillsStrong follow-up skills and the ability to meet deadlinesThe ability to work independently as well as part of a teamAbout usMDI Australia is a well-established Australian wholesale distributor specialising in toys, novelty products, gifts and impulse items.
With more than 40 years of industry experience, we supply a wide range of independent retailers, retail groups, tourist attractions, zoos, specialty stores and other customers across Australia and New Zealand.
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📌 Sales Coordinator (Brisbane)
🏢 MDI Australia
📍 Brisbane