Parts Customer Service – BallaratOne of Melbourne's largest privately-owned Dealership Groups is currently seeking a driven Parts Customer Service professional who strives to be part of an industry-leading team in the service sector at their Ballarat location.
This is an exciting opportunity for someone who enjoys working with customers and providing exceptional service while supporting the Parts team.
The successful applicant must possess a high level of self-motivation, professionalism, and excellent customer service skills.
This role would be ideal for someone looking to take the next step in their automotive career.We encourage applicants from outside of the industry to also apply!
What's on offer:A great career path within the organisation$60,000 - $65,000 plus superAn Equal Opportunities WorkplaceOngoing training and a great team environmentA market leading salary package based on experience and qualificationsGenuine five-day week with no Saturday tradingThis exciting customer service role involves:Providing friendly and professional customer service across front counter and phone enquiries and salesAssisting customers with their parts requirements and sourcing the correct partsCompleting warranties and processing customer returnsPreparing quotes and providing technical advice to assist customers with their requirementsSupporting customers and the Parts team through stock ordering and merchandisingMaintaining general housekeeping of the showroom to ensure a clean and welcoming environmentOur ideal candidate will demonstrate:An excellent phone manner and confident customer communication skillsThe motivation to succeed and meet sales targetsThe ability to be the main point of contact for customers and consistently deliver exceptional customer serviceCompetent computer skills, including invoices, ordering parts and relevant paperwork when requiredMust have a current driver's licenceExceptional time management and organisational skillsStrong work ethic and impeccable personal presentationThe ability to work well in a team environmentA skilled and friendly manner with excellent customer relations and communication skillsA conscientious and motivated attitude, with an eye for detailYou must have full working rights (Please do not apply if you are not in Australia and do not have a valid Visa with full working rights.)All applications are treated in strict confidence.Only short-listed applicants will be contacted.
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📌 Customer Service - Parts (Ballarat)
🏢 Powerhouse Recruitment
📍 Ballarat