Sales Administrator (English & Mandarin Speaking)Homart Group is a leading Australian company specialising in the development, manufacturing and global marketing of high-quality, Australian-made health supplements, skincare, dairy, and pet supplements.Building on a proud 34-year history, Homart has entered an exciting new chapter.
In late ****, we enhanced our portfolio by acquiring renowned heritage brands Thompson's Herbals and Thursday Plantation.
To quick-track our direct-to-consumer (B2C) footprint, we also welcomed the premium wellness brand Salt Lab to the family at the end of ****.About the roleWe are seeking a Sales Administrator (English & Mandarin Speaking) to join our high performing Sales Team.
This is a full-time position that plays a vital role in supporting our sales operations and driving business efficiency.
You will be the backbone of our sales department, ensuring smooth communication with our diverse client base and facilitating seamless transactions across our pharmaceutical product lines.Key responsibilitiesProcess sales orders, invoices and quotations whilst maintaining accurate records and ensuring compliance with company proceduresProvide administrative support to the sales team, including scheduling meetings, managing correspondence and maintaining client databasesAct as a liaison between sales staff, customers and other departments,



facilitating effective communication and problem resolutionManage customer enquiries in both English and Mandarin, providing product information and addressing concerns in a timely mannerPrepare sales reports, performance analyses and documentation required for management review and decision-makingMaintain and update customer records, pricing lists and inventory information to ensure data accuracyCoordinate logistics, delivery schedules and follow-up with customers to ensure satisfaction and repeat businessSupport the sales team with administrative tasks including travel arrangements, expense reporting and document organisationWhat we're looking forFluency in both English and Mandarin Chinese (written and spoken) with excellent communication skillsProven experience in a sales administration or similar administrative support role within a fast-paced environmentStrong organisational skills with the ability to multitask, prioritise workload and meet tight deadlinesProficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM or sales management systemsExcellent attention to detail and accuracy in data entry and record-keepingProfessional demeanour with strong customer service orientation and interpersonal skillsAbility to work independently and collaboratively within a team environmentKnowledge of pharmaceutical or healthcare industry preferred but not essential
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📌 Sales Administrator (English & Mandarin Speaking) (Sydney)
🏢 Homart
📍 Sydney