Medical Administration Officer/Receptionist – Obstetrics & Gynaecology PracticeDr Liam Dunn Obstetrician and Gynaecological Surgeon – East Toowoomba QLDYou will be responsible for welcoming patients and visitors in a friendly and professional manner, managing appointments, phone calls, enquiries and correspondence, and maintaining accurate and confidential patient records using the practice management system.
This is a varied, patient-focused role for someone who takes pride in providing exceptional service while maintaining accurate and efficient medical administration within a specialist Obstetrics & Gynaecology practice.Key responsibilitiesWelcoming patients and visitors in a friendly and professional mannerManaging appointments, phone calls, enquiries and correspondenceMaintaining accurate and confidential patient records using practice management systemProcessing patient accounts, payments, receipts and EFTPOS transactionsDebtor management and daily banking reconciliationLiaising professionally with hospitals, general practitioners, pathology providers, diagnostic imaging providers, pharmacies, allied health providers and other healthcare organisationsBooking surgery and theatre listsManaging referrals, reports, scanning,



filing and general medical administrationSupporting doctors, midwives and the wider clinical teamAssisting with practice operations, stock management and general administrationAssistance in clinical duties and chaperoning, e.g. handling of clinical specimens and use of PPEAbout youPrevious experience in medical administration or reception, ideally within a specialist practiceConfident with medical software and electronic records; Gentu experience highly regardedExcellent organisation, attention to detail and ability to manage competing prioritiesWarm, qualified and compassionate communication with a strong patient focusHigh level of confidentiality, professionalism and discretionAbility to work independently and collaboratively within a busy teamReliable, proactive and committed to delivering exceptional patient careWillingness to learn specialist Obstetrics & Gynaecology processes and terminologyEstablished and supportive specialist practiceVaried role working closely with experienced doctors, midwives and clinical staffPositive, respectful and patient-focused workplace culture
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📌 Medical Administration Officer/Receptionist – Obstetrics & Gynaecology Practice (Toowoomba)
🏢 Dr Liam Dunn Obstetrician and Gynaecological Surgeon
📍 Toowoomba