CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services.
We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply, and install telecommunications solutions to help our clients keep their workforce secure and manage their most critical assets.
CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and is listed on the Singapore Stock Exchange.We're looking for a proactive, personable and organised Administrator to join our team and play an important role in keeping our branch running smoothly.This is a varied, hands-on role where no two days are quite the same.
You'll be the friendly face of the business, supporting customers and visitors while working closely with our Sales, Service, Operations and Procurement teams.What you'll be doingYou'll be at the heart of the branch, providing a combination of administration, customer service and operational support, including:Welcoming visitors and managing receptionAnswering, screening and directing incoming callsProviding professional and friendly customer serviceSupporting Sales, Service and Operations teams with day-to-day administrationProcessing sales orders, quotes, returns and customer documentationAssisting with goods receipting, picking, packing and dispatchMaintaining accurate records, stock information and ERP system updatesLiaising with customers, suppliers, freight providers and other branchesFollowing up orders and keeping customers and Account Managers updated on delivery timeframesSupporting service and warranty administrationAssisting with stock takes,



transfers and inventory administrationHelping identify opportunities to improve processes and the way we workWhat you'll bringYou're someone who enjoys being busy, takes initiative and can confidently manage competing priorities.
You'll be organised, detail-focused and comfortable dealing with people at all levels.Ideally, you'll have:Previous reception and call-handling experience – this is essentialStrong Microsoft Office skills, particularly ExcelExperience in customer service or another customer-focused environmentExcellent attention to detail and a high level of accuracyStrong organisation and prioritisation skills, with the ability to manage deadlinesThe confidence to be assertive and follow things through when requiredA flexible, adaptable attitude and willingness to pitch in where neededThe ability to work under pressure while maintaining a calm and professional approachExcellent communication skills, both face-to-face and over the phoneThe initiative and confidence to work autonomously and take ownershipA personable and approachable style, with the ability to build positive relationships across all levels of the businessExperience in accounts administration, sales administration, logistics, inventory or ERP systems will be highly regarded, but isn't essential.In return CSE can offer you an excellent opportunity to grow your career, with stability and personal development options you will become familiar with all aspects of the business and be encouraged to develop from the team and management.
CSE offers a competitive salary, numerous HR benefits and a strong team environment with a social but busy work environment.At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.
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📌 Customer Service Administrator (New South Wales)
🏢 CSE Australia
📍 New South Wales