Pre-Site Building Administrator CoordinatorMimosa Homes is an award winning premier building company committed to producing quality homes tailored to the needs of our customers servicing Melbourne's West, North, South East and Geelong regions.We offer beautiful and affordable quality homes and a stress-free building experience to our clients whether they be first home buyers, property investors or families.
Our team understands that a recent home is a big investment and we aim to appease our clients by making the experience enjoyable and rewarding.
We pride ourselves on delivering honest, reliable and trustworthy service throughout the building process.Further details are on our website About the role:We are currently seeking a full timeCustomer Service Officer (CSO)to join our Pre-Site Customer Service Team!
In this role, you will be responsible for efficiently coordinating and managing the administrative processes for Mimosa Homes customers from the point a job is sales approved and allocated to a CSO through to the handover of the home to our On-Site Construction team.




You will play a key role in ensuring a seamless and positive customer experience throughout the pre-site journey.Some of the key responsibilities include:Provide communication with clients through all means necessary to keep them informed throughout the pre-site administration processCreate and prepare client HIA Building contractsApply for necessary Permit Applications, including but not limited to: Developer Approvals, Report and Consents, Build Over Easements, Building Permits, PICs, Asset Protections PermitsConduct contract signing appointmentsLiaise with all internal stake holders through-out the Operational teams to ensure efficient transfer to construction team.Meet targets and Key Performance Indicators (KPI's) as set out by the Operations ManagerTo be considered, you should possess:Previous experience in a similar role is requiredExperience in the Construction industry is requiredExposure to OSC software is advantageousThe ability to work autonomously and as part of a teamProfessional presentation skillsProficient in Microsoft officeExcellent written and verbal communication skills and ability to engage in verbal interaction with clientsStrong work ethic and attention to detailExceptional organization and time management skills and ability to meet deadlinesIn return, the successful candidate will receive:Supportive workplace cultureAttractive remuneration package relevant to experience and abilityOpportunity to be a part of a growing business and contribute to its future growthPlease note, only shortlisted candidates will be contacted.
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📌 Pre-Site Building Administrator Coordinator (Melbourne)
🏢 Mimosa Homes
📍 Melbourne