PARKROYAL Hotels & Resorts - Sydney CBD NSWPan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide.
Our guests and our team are at the heart of everything we do.
In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD.
The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar.
PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career.We are seeking an experienced Duty Manager to join our team.
This role will report to the Front Office Manager and is responsible for assisting in leading the Front Office and Concierge teams.This is a great opportunity to work within a strong, cooperative team and develop your career in a supportive and fun environment.Attractive salary packageHotel discounts through our Global Alliance Program - Discovery50% off food and beverages at the Hotel's restaurant, ABODE Bistro BarDiscounted accommodation with Pan Pacific Hotels Group properties, worldwideOngoing learning and development through our learning experience platformComplimentary hot meal whilst on shiftDedicated Employee Assistance Program and discounted BUPA Health CoverReward and Recognition ProgramThe successful candidate will:Lead check-in,



checkout experience with the Front Office teamLead the Front Office & Concierge team in enrolment of hotel loyalty programEffectively communicate with all other departments including maintaining the daily reports, and leading the operation briefings for the teamEnsure a memorable experience for all guests, making everyone feel welcome and valuedBringing energy and "can do" attitude to the Lobby and teamAdhering to and championing procedures and quality standardsIdeally you will have:Previous experience with Opera1 years experience in a similar role within a 4-5 star propertyStrong interpersonal skillsThe ability to easily build rapport with team members and guests is essentialResponsible Service of Alcohol NSW certificate is essentialFlexibility to work various shifts, including weekends and holidaysEverything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide.
We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential.
We find joy in ensuring that the best in us, brings out the best in you.We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential.
We find joy in ensuring that the best in us, brings out the best in you.
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📌 Duty Manager (Sydney)
🏢 PARKROYAL Hotels & Resorts
📍 Sydney