Guard Dog Training Centre – Riverstone NSWThe Guard Dog Training Centre is looking for a professional, confident, enthusiastic and genuinely animal-loving team member to join our growing business across our Berkshire Park and Vineyard locations.This is either an Administration, Sales OR Kennel role, offering the chance to work across both our customer-facing office environment and our hands-on animal care team.The successful applicant's position and daily responsibilities will be determined based on their experience, abilities, strengths and suitability for each area of the business.You may be working primarily within Administration & Sales, primarily within our Kennel Team, or across both areas.This is an exciting opportunity for someone who enjoys working with people and animals and wants to become an important part of a growing business.JOIN OUR GROWING TEAMThe Guard Dog Training Centre is looking for a professional, confident, enthusiastic and genuinely animal-loving team member to join our growing business across our Berkshire Park and Vineyard locations.This is either an Administration, Sales OR Kennel role, offering the chance to work across both our customer-facing office environment and our hands-on animal care team.The successful applicant's position and daily responsibilities will be determined based on their experience, abilities, strengths and suitability for each area of the business.You may be working primarily within Administration & Sales, primarily within our Kennel Team, or across both areas.This is an exciting opportunity for someone who enjoys working with people and animals and wants to become an important part of a growing business.ABOUT THE ROLEAs part of the Guard Dog Training Centre team, you will help ensure both our clients and their pets receive an exceptional experience from the moment they contact us through to the completion of their pet's stay.Professional Corporate Presentation is EssentialDepending on your role, responsibilities may include:ADMINISTRATION & SALESCorporate Presentation.Answering and managing incoming phone callsMust be able to multi-taskSpeaking confidently with clients and potential clientsResponding to enquiries via phone, email and other communication channelsAssisting clients with bookings, changes and general enquiriesConfidently explaining our services, packages and offeringsFollowing up enquiries and converting enquiries into bookings and salesProviding professional and exceptional customer serviceProcessing bookings,



payments and client informationMaintaining accurate client and booking recordsGeneral administration and data entryCommunicating with the kennel and operational teamsAssisting with arrivals and departuresManaging client requests and ensuring information is communicated correctlyMaintaining a professional and organised office environmentAnd/or any other duties that may be required of youKENNEL TEAMDepending on your abilities and experience, you may be placed into a Kennel Hand role instead, working hands-on with our animals on a daily basis.Duties include:Daily feeding, fresh water and individual care of dogsCleaning, sanitising and maintaining kennels and animal areasSafely handling, walking and exercising dogs throughout the dayProviding play, enrichment, affection and individual attentionFollowing individual feeding, care and activity requirementsMonitoring dogs for changes in behaviour, health or wellbeingAssisting with safe socialisation and supervised activitiesSupporting arrivals, departures and daily kennel routinesMaintaining a clean, organised and safe environmentReporting concerns, incidents or changes in a dog's condition to managementAnd/or any other duties that may be required of youApplicants must be physically fit and capable of performing the active duties of the role, including prolonged periods on their feet, walking dogs, cleaning, lifting and handling animals safely throughout the day.ABOUT YOUWe are looking for someone who is:Confident and professionalComfortable taking and making phone callsFriendly and approachable with clientsConfident with sales and customer serviceComfortable discussing services and asking for the saleOrganised and highly attentive to detailReliable, punctual and responsibleAble to multitask and work efficiently in a busy environmentA genuine animal loverComfortable handling dogs of different sizes, breeds and temperamentsWilling to get hands-on and assist wherever requiredA strong communicator and team playerAble to follow procedures and individual animal care instructionsProfessional in their approach and presentationWilling to learn new skills and take on additional responsibilitiesComfortable working independently when requiredPROFESSIONAL PRESENTATIONAs a representative of The Guard Dog Training Centre,



professional corporate presentation is essential.You must be well-presented, appropriately and professionally dressed and maintain a polished appearance when dealing with clients.We are a premium pet hospitality business, and our team members are expected to reflect the professional standard and image of our two facilities at all times.WORKING ACROSS TWO LOCATIONSThe successful applicant must be willing and able to work across both of our locations:Berkshire ParkVineyardYou may be rostered at either location depending on operational requirements, your role and your individual strengths.Flexibility between locations is an essential requirement of this position.ROSTER & AVAILABILITYThis position requires a flexible approach to working hours.You must be available and willing to work on a rotating roster across the week, including:WeekdaysWeekendsPublic holidays where required (not applicable for Administration Candidates)Christmas and New Year periodsPeak periods and busy periods as requiredOur business operates every day, and our animals require consistent care throughout the year.
Weekend, holiday and Christmas availability is therefore an important part of this role.EXPERIENCEPrevious experience in any of the following areas will be highly regarded:AdministrationReceptionSalesCustomer serviceRetailHospitalityAnimal careKennel workVeterinary environmentsPet care or boarding facilitiesExperience working with dogs is advantageous but not essential for the right candidate.We are more interested in finding someone who demonstrates reliability, professionalism, confidence, initiative, a strong work ethic and a genuine passion for animals.WHAT WE ARE LOOKING FORThis position is suited to someone who wants more than a standard office or kennel role.We need someone adaptable who is happy to be involved in different areas of the business and understands that every team member plays an important role in delivering the VIP experience.If you are confident speaking with people, passionate about animals, professionally presented and willing to get involved, we want to hear from you.JOIN OUR TEAMThe Guard Dog Training Centre is continuing to grow, and we are looking for the right people to grow with us.If you are passionate about providing exceptional customer service, love animals and take pride in the work you do, this could be the opportunity you've been looking for.Apply today to become part of the Team.Administration.
Sales.
Animal Care.
One Team.
One exceptional Experience.
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📌 Receptionist / Sales / Administration Or Kennel Staff (Sydney)
🏢 Guard Dog Training Centre
📍 Sydney