We have a full time position for a Retail Supervisor available in Portsmith, ****SKILLSHave at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience.
If no relevant qualification is held, at least 2 years of relevant work experience is required.RESPONSIBILITIESThe Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products.
This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.POSITION DUTIESDeliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.Provide staff with guidance on handling complex and challenging sales situations.Organise and oversee work schedules, ensuring efficient task delegation.Assist in the recruitment and training of new staff, promoting team growth and ensuring smooth transition into the team and workflows.Resolve staff grievances and foster a positive work environment.Regularly monitor stock levels,



take inventory of goods and place orders for new stock to avoid shortages and maintain optimal inventory.Ensure products are well-stocked and displayed correctly.Ensure all goods and services are correctly priced.Maintain a high standard of store organisation and cleanliness.Enforce safety and security procedures to ensure a safe shopping and working environment.Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.ADDITIONAL ATTRIBUTESAbility to deliver a high level of customer service and exceed customer expectationsExcellent leadership abilities with the capacity to motivate and inspire a teamExcellent verbal and written communication skillsStrong time management and organisational skillsTake a proactive approach to problem-solving and continuous improvementSALARYThe salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.
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📌 Management - Department - Precruitment (Queensland)
🏢 Precruitment
📍 Queensland