Ignition car Centre is seeking an Automotive Service Advisor to join our growing team in Banyo, Brisbane.In this full-time role you will be the first point of contact for our customers and service team.
You will be responsible for service bookings, greeting customers on drop off/collection, communicating with customers for additional work to be carried out and accurately invoicing repair orders.Key responsibilitiesGreet customers and understand their vehicle concerns and requirementsBook vehicles in for servicing, repairs, inspections and diagnosticsPrepare repair orders and provide accurate estimatesExplain required repairs and costs clearly to customersLiaise with Workshop StaffKeep customers updated on repair progress and any additional workObtain approval before carrying out additional repairsCheck completed work and ensure the vehicle is ready for collectionHandle customer questions and follow upsWhat We're Looking ForStrong customer service and communicationAutomotive knowledge or willingness to learnGood organisation and time managementDealer Management Experience or willingness to learnAttention to detail and accurate paperworkProfessional, friendly and confident mannerCompetitive remuneration based on experience plus ability to earn commissions on salesA secure, full-time positionThe opportunity to work with the INEOS Grenadier, Leapmotor and Fiat Professional BrandsProfessional development and career-progression opportunitiesThe systems, tools and resources required to perform the role successfullyOpportunity to sell vehicle accessoriesAbout Ignition Car CentreIgnition Car Centre is the Brisbane home of INEOS Grenadier and Leapmotor.We pride our Aftersales support through exceptional customer service, solid processes and a passionate, high-performing team.
As our business continues to grow, we are looking for experienced professionals who take pride in accuracy, customer service and accountability.
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📌 Automotive Service Advisor (Brisbane)
🏢 Ignition Car Centre
📍 Brisbane