Position Title: Student Engagement OfficerEmployment Type: OngoingFTE / Hours: Full time – 1.0 (38.0 hrs per week)Department: Student ServicesLocation: PrestonAward / Agreement:Melbourne Polytechnic Academic and Professional Staff Agreement ****(PACCT)Classification Level: PACCT5.1Salary:$78,792 per annum, plus superannuationApplications Close: Tuesday, 22 September ****Vacancy Number: #407Position Title: Student Engagement OfficerEmployment Type: OngoingFTE / Hours: Full-Time – 1.0 (38.0 hrs per week)Department: Student ServicesLocation: PrestonAward / Agreement:Melbourne Polytechnic Academic and Professional Staff Agreement ****(PACCT)Classification Level: PACCT5.1Salary:$78,792 per annum, plus superannuationApplications Close: Tuesday, 22 September ****Job SummaryDevelop, coordinate and deliver student engagement programs, events and activities that enhance the student experience and support student participation, belonging and retention.Why You'll Love Working HereMelbourne Polytechnic has delivered hands‐on, future‐focused education for more than 110 years.
Our people play a vital role in supporting students, industries and communities across Victoria.In this role, you'll enjoy:Meaningful work that supports education, training, innovationand student successA supportive and collaborative team environmentFlexible work arrangements, where applicableExposure to diverse programs, systems and continuous improvement initiativesA values‐driven organisation committed to inclusion, wellbeing and qualityAbout the RoleReporting to the Team Lead SLAM, the Student Engagement Officer develops, coordinates, delivers and evaluates student engagement programs, events and activities that enhance the student experience and support successful transition to tertiary study.Working collaborativelyacross Melbourne Polytechnic, you will use student feedback and student voice to develop initiatives responsive to the needs of diverse student cohorts.
You will coordinate the end-to-end delivery of student events and activities, including stakeholder engagement, communications, resources, budgets and casual staffing.This role also contributes specialist knowledge and practical advice on student engagement and event delivery, working across teaching areas, Student Services and other departments to support positive student experiences, participation, belonging and retention.What You'll DoDevise, plan, coordinate, deliver and evaluate student-focused events, programs and activities that promote student engagement, participation, belonging and retentionCoordinate transition and orientation activities, including Campus Welcomes,



Higher Education student orientation and other initiatives that support new students to integrate successfully into Melbourne PolytechnicManage multiple events and activities concurrently through the full event lifecycle, coordinating plans, timelines, documentation and operational requirementsProactively seek and analyse student feedback and student voice to inform future programs and implement improvements in response to emerging student needsWork collaboratively with teaching departments and other service areas to connect the broader student experience with learning and educational outcomes, and provide students with information and access to relevant services where appropriateBuild effective relationships with community organisations, industry partners, sponsors, suppliers and other stakeholders and coordinate their involvement in student engagement programs and activitiesCoordinate event communications and documentation and contribute content for social media and other student communication channelsCoordinate event logistics, resources, suppliers, procurement and service providers, monitor expenditure against allocated budgets and support payment and reconciliation processesRecruit, onboard, train and supervise casual staff and student placements as required, including rostering, allocation of duties, timesheets and appropriate guidance and supportSupport safe and professional event delivery, maintaining appropriate records and documentation and exercising judgement and initiative to resolve operational matters or elevate more complex issues where requiredWhat You'll BringDemonstrated experience in the development, coordination, implementation and evaluation of events, recreational activities, student engagement initiatives and/or community development programsDemonstrated ability to plan and manage multiple events, programs or activities concurrently from initial planning through to delivery and evaluationHighly developed organisational, planning and prioritisation skills, with the ability to work independently, manage competing priorities and meet deadlinesStrong event coordination and logistical skills, including experience coordinating resources, suppliers, procurement and event documentationDemonstrated ability to engage effectively with students and develop initiatives responsive to the needs of diverse student cohortsStrong interpersonal and stakeholder engagement skills, with the ability to build productive relationships across internal teams,



community organisations, partners, suppliers and other stakeholdersHighly developed written and verbal communication skills, including presentation, facilitation and cross‐cultural communication skillsDemonstrated ability to gather, interpret and respond to stakeholder or participant feedback and use evaluation findings to improve programs and activitiesDemonstrated ability to exercise initiative and judgement, resolve operational issues and appropriately elevate complex mattersExperience coordinating, supervising, training and allocating work to casual employees, volunteers and/or student placementsSound administrative and financial management skills, including monitoring expenditure, coordinating supplier payments and maintaining accurate recordsAbility to prepare clear communications and contribute content for digital, social media and other student communication channelsAbility to manage own workload and adopt flexible work practices to meet operational and event requirementsDemonstrated commitment to inclusive practice, student‐centred service delivery, health and safety, equal opportunity, quality assurance and continuous improvementQualifications & Mandatory ChecksAppointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.QualificationsTo be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.Mandatory ChecksAppointment to this position is subject to the successful completion of all mandatory employment checks.You must hold, or be eligible to obtain:A valid Victorian Working with Children Check (Employee)A National Police CheckAny other role‐specific employment, regulatory or safety checks required for the positionQuestions?
For further information, please contact the Recruitment Team ****** and InclusionMelbourne Polytechnic is an equal opportunity and child‐safe employer.
We value the knowledge, skills and perspectives of Aboriginal and Torres Strait Islander peoples and strongly encourage applications from First Nations candidates.
We also welcome applications from people with disability, people from culturally diverse backgrounds, women in underrepresented areas, and people of all genders, gender identities, sexual orientations and LGBTQIA+ communities.Recruitment AgenciesMelbourne Polytechnic manages all recruitment directly.
We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
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📌 Student Engagement Officer (Melbourne)
🏢 Melbourne Polytechnic Employees, Location, Alumni
📍 Melbourne