Capital Region Community Services Ltd – Bruce ACTAtCapital Region Community Services (CRCS), our work is about people, connection and stronger communities.
We're looking for aMarketing & CommunicationsOfficerwho can help us tell that story, creatively, authentically and with purpose.This is an opportunity to bring your ideas to life, create communications that people actually want to engage with, and help shape how CRCS connects with our community.You won't simply be producing content or managing social media.You'll help tell the stories behind our services, celebrate the people who make our organisation what it is, and showcase the difference CRCS makes every day.CRCS has zero tolerance for child abuse andarecommitted to ensuring the safety and wellbeing of all young children and young people.
As part of our commitment to child safeguarding, all employeesare required tocomply withour child secure policies and mandatory reporting requirements.Applicants willbe requiredtodemonstratetheir commitment to child safety and undergo rigorous screening processes, including Working with Children Check (WWCC) and/or Working with Vulnerable People (WWVP) checks.Your new roleWorking as part of the CRCS team, you will contribute to a broad range of marketing and communications activities across the organisation.You will have the opportunity to work across:Drive creative marketing and communication campaigns that connect communities with CRCS servicesDevelop engaging content that tells powerful stories of impact across web, social, digital and print platformsLead CRCS's social media and digital marketing activity, using analytics to grow engagement and reachWork closely with employees, participants, community partners to promote initiatives and celebrate outcomesChampion our brand, ensuring all communications are accessible, consistent and aligned with organisational valuesTurn insights and data into practical recommendations that enhance impact and performance.This is a hands on role whereinitiative is encouraged and ideas are welcomed.You'll work with people across CRCS, from program teams and community facing employees through to leaders and external partners.
You will turn their work into clear,



engaging and meaningful communications.The person who will thrive hereYou are a creative and organised marketing and communications professional who thrives in a fast paced environment and is passionate about creating engaging content that connects people with services and community outcomes.To be successful in this role, you'll bring:Qualifications in communications, marketing or a related field, or equivalent professional experienceExceptional writing and editing skills, with the ability to create compelling content across digital, social, web and print channelsExperience managing social media platforms, digital campaigns and online engagement activitiesStrong organisational skills and the ability to manage multiple projects, priorities and deadlinesConfidence building relationships and working collaboratively with colleagues, participants, community partners, suppliers and mediaA data-informed approach, using analytics and insights to evaluate performance and continuously improve resultsExperience with website content management, eDMs, digital marketing tools and communication platformsA commitment to inclusive and accessible communication that reflects diverse communities and experiencesInitiative, adaptability and a proactive approach to problem-solving and innovationAlignment with CRCS's values of being Ethical, Respectful, Accountable, Optimistic, Inclusive and InnovativeDigital marketing qualifications and experience using tools such as Google Analytics, Google Ads and Meta Business Suite.Why us?
At CRCS, you'll be part of an organisation wherewhat you do matters.
You will have the opportunity to:Create with purpose: Use your communications skills to tell stories that matter and help people connect with services and opportunities in their community.Have your ideas heard: We value initiative and fresh thinking.
If you've got a better way of doing something, we want to hear it.Build a broad portfolio: Gain experience across digital, social media, campaigns, internal communications and storytelling.Work with great people: Collaborate with passionate people across a diverse community services organisation.See the impact of your workYour campaigns, stories and content won't disappear into the void, you will see how communications can help build awareness,



connection and engagement.This could be the role for you if...You're the person who:Spots a outstanding story before anyone else doesCan turn a complicated message into something people actually understandKnows the difference betweenposting contentandcreating engagementGets excited about a good campaign ideaCan write a compelling caption, EDM or story without making it sound like a corporate robot wrote itIs equally happy creating content, coordinating a campaign or working with a program team to tell their storyWants to use their skills for something bigger than selling a product.What you will get in returnThe opportunity to work in a purpose-driven community services organisationA varied role where no two days need to look the sameThe opportunity to develop your marketing and communications portfolioA collaborative and supportive working environmentThe chance to work across a diverse range of programs and community initiativesA role where creativity, initiative and new ideas are encouragedWe are a supportive and inclusive workplace with excellent conditions, includingDiscounted early education and care program services15 dayspersonal leave (pro rata) and 17.5% annual leave loadingAccess to salary packaging up to $15,900 (increase your take home pay!)Up to 3additionalleave days between Christmas and New YearCommitment to supporting your professional development.Access to our Employee Assistance Program.DiversityWe encourage applications from all backgrounds.
These include, but are not limited to:Aboriginal and Torres Strait Islander peopleLGBTIQ+Those from culturally and linguistically diverse backgroundsCarersPeople with lived experience of disability.Ready to make an impact?
If you are a communicator who wants tocreate great work, work with great people and know that what you are doing is making a difference, we would love to hear from you.
Bring your creativity, your ideas and your love of good communication to CRCS.Ifyou'dlike to discuss the role or get a copy of thePDplease do not hesitate to contact the hiring manager Ruth Jalloh at ****** alternatively the People and Culture team at ****** note that applications received via email may not be accepted.
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📌 Marketing And Communications Officer (Canberra)
🏢 Capital Region Community Services
📍 Canberra