Job Description

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Third Wave BBQ is looking for an experienced and motivated Front of House Supervisor to join our Albert Park restaurant. This is an excellent chance for a confident hospitality professional who enjoys leading a team, delivering exceptional service and working in a rapid-paced environment.

Front of House Supervisor Third Wave BBQ – Albert Park n

Third Wave BBQ is an equal-opportunity employer and welcomes applications from people of all backgrounds.

Key Responsibilities n

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Lead, support and motivate the front-of-house team.
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Coordinate daily service and allocate staff responsibilities.
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Train and onboard current team members.
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Maintain high standards of customer service, presentation, hygiene and safety.
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Resolve customer concerns promptly and professionally.
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Complete cash reconciliation and report any discrepancies.
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Monitor stock levels, check deliveries and assist with stocktakes.
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Support sales targets through team coaching and upselling.
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Assist with rostering, labour management and restaurant operations.
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Lead the venue effectively when senior management is unavailable.
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About You nn
Previous experience as a restaurant supervisor or in a similar hospitality leadership role.
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Strong leadership and communication skills.
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A positive, professional and customer-focused attitude.
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Ability to remain organised and calm during busy service periods.
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Reliable, proactive and confident when solving problems.
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Understanding of food safety, workplace safety and hospitality service standards.
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Availability to work evenings, weekends and public holidays as required.
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A current RSA certificate.
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What We Offer nn
Competitive salary and performance-based incentives.
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Ongoing training and career-development opportunities.
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A supportive and collaborative workplace.
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Flexible scheduling.
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Staff discounts on Third Wave BBQ food.
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📌 Front Of House Supervisor Victoria
🏢 Optura
📍 Victoria