Based in Brendale, we are recruiting for a Service Desk Technician (Level 1) to join our Service Desk team, providing 1st level IT supportWe provide a dynamic work workplace and are committed to the growth and development of everyone working on the team.At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and solutions for clients across a wide breadth of industries.ExperienceIdeally, you will have 6 months work experience in a similar position.Essential Technical Requirements:Prior experience withan MSP supporting any of thefollowing technologies will be highly regarded:Desktop and Server Operating SystemsWorkstation (Laptop, Desktop, Mobility devices)Server (Physical and Virtual)Active Directory, DNS, DHCPOffice 365, SharepointGeneral Networking (understanding of routers, switches,



wireless)Ideally field experience and client facing historyExcellent communications skills, verbal and writtenExcellent documentation skills including formatting and presentationAbility to multi-task, prioritise and problem solveA solid work ethic and the desire to learn and developDrivers LicenseThe RoleInstalling, supporting and maintaining desktops, notebooks and mobile devicesInstalling, supporting and maintaining server hardware and software infrastructureInstalling, supporting and maintaining IP PBX systems and handsetsRemote and Onsite supportIdentifying appropriate components, hardware and software to be recommended to the clientPreparing documentation and presenting progress reports to customersOther projects and duties as assigned
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📌 Service Desk It Support Technician (Brisbane)
🏢 Network Technologies Queensland
📍 Brisbane