We're partnering with a large Queensland Government department to find a Senior Learning & Knowledge Management Officer for a major enterprise systems program.
The role
You'll design, develop and evaluate learning and knowledge content (eLearning, face-to-face training and end-user documentation) for large statewide implementations across workforce management, payroll, SAP S/4HANA and SAP SuccessFactors.
Key responsibilities
Coordinate the design and development of courses, training manuals and evaluations using instructional design methods
Develop knowledge management frameworks and supporting business and system practices
Provide functional leadership to a team creating and maintaining end-user documentation and support materials
Update user documentation for software releases, including quality review and knowledge transfer
Manage version control so knowledge libraries and portals hold the latest content
Lead quality checks and audits of documentationAdvise project teams and stakeholders on knowledge management tools
We're partnering with a large Queensland Government department to find a Senior Learning & Knowledge Management Officer for a major enterprise systems program.
The role
You'll design, develop and evaluate learning and knowledge content (eLearning, face-to-face training and end-user documentation) for large statewide implementations across workforce management, payroll, SAP S/4HANA and SAP SuccessFactors.
Key responsibilities
Coordinate the design and development of courses,



training manuals and evaluations using instructional design methods
Develop knowledge management frameworks and supporting business and system practices
Provide functional leadership to a team creating and maintaining end-user documentation and support materials
Update user documentation for software releases, including quality review and knowledge transfer
Manage version control so knowledge libraries and portals hold the latest content
Lead quality checks and audits of documentation
Advise project teams and stakeholders on knowledge management tools
About you
Experience coordinating the design, creation, packaging and maintenance of knowledge resources
Proven ability to develop, implement and evaluate learning resources for blended training
Sound application of contemporary L&D; principles in complex, high-change environments
Excellent writing skills across work instructions, training and assessment materials, and work support tools
Confidence facilitating and consulting at all levels in complex project environments
Robust relationship-building skills across teams and stakeholders
Experience developing training for SAP or other large enterprise systems is highly regarded.
The details
Contract until 31 December ****
[Location and hybrid arrangements]
$****** per day inc. super
Some out-of-hours, weekend and public holiday work may be required
Full Australian working rights required.
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📌 Senior Learning & Knowledge Management Officer (Brisbane)
🏢 empire group
📍 Brisbane