Customer Experience Officer - Brisbane Airport
Apply: Part time: Posted Today: JR****
About the Company
As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity.
We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
To find out more visit our website atwww.msssecurity.com.au.
About the role
MSS Security is seeking Permanent Part Time Customer Experience Officers to join our team at Brisbane Airport.
In this role, you will assist passengers by providing directions and information while delivering a high standard of customer service in a busy airport environment.
Duties include but are not limited to
Provide a warm, qualified welcome to passengers and visitors throughout the terminal




Offer clear directions and guidance to passengers to help them navigate the terminal efficiently
Maintain a high standard of customer service
Enhance the passenger experience during peak periods by proactively guiding passengers and providing clear, helpful information to support smooth terminal flow.
Requirements
Full Australian working rights
Ability to undergo and pass a national security police check
Ability to undergo and pass a medical assessment (including drug and alcohol testing)
Strong customer service skills with excellent verbal and written communication
Ability to stand for extended periods, up to 12 hours
24/7 availability required for a Part Time rotating roster (AM and PM)
Master licence - *****
#J-*****-Ljbffr

📌 Customer Experience Officer - Brisbane Airport
🏢 Mss Security
📍 Brisbane