Global Cx Case Manager: End To End Customer Escalations New South Wales

Global Cx Case Manager: End To End Customer Escalations New South Wales

26 Sep
|
Frog Recruitment
|
New South Wales

26 Sep

Frog Recruitment

New South Wales

Job Description

Samsung in Australia is seeking a highly organized, customer-focused Customer Experience Case Manager to handle escalations, complaints, warranty claims, and resolutions. You will work across Customer Service, Logistics, Repair, and internal teams to resolve issues promptly and deliver exceptional outcomes.

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The role requires solid communication, attention to detail, and the ability to manage multiple priorities in a rapid-paced workplace.

📌 Global Cx Case Manager: End To End Customer Escalations New South Wales
🏢 Frog Recruitment
📍 New South Wales

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