Client Concierge: Trauma-Informed Personal Injury Care (Toowoomba)

Client Concierge: Trauma-Informed Personal Injury Care (Toowoomba)

25 Sep
|
Better Lawyers Group
|
Toowoomba

25 Sep

Better Lawyers Group

Toowoomba

Job Description
Donaldson Law, acquired by the Better Lawyers Group, is seeking an experienced Client Concierge to own the client experience across historic abuse and personal injury matters.
You will be the primary contact, guiding clients from initial enquiry through mediation, coordinating documentation, appointments, and complex case steps with care and empathy.
The role emphasizes building trust with clients who have experienced trauma, requiring exceptional communication, organization, and proactive

📌 Client Concierge: Trauma-Informed Personal Injury Care (Toowoomba)
🏢 Better Lawyers Group
📍 Toowoomba

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