This role will focus on client service, loan administration, lender follow-up and supporting the end-to-end loan process.
You will be working closely with clients, lenders and internal stakeholders to ensure a seamless customer experience while helping drive the success of the business.
$60,000 + SuperFlexible working arrangementsOngoing mentoring and developmentCareer progression opportunitiesSupportive and collaborative team environmentExposure to residential lending and high-value clientsKey responsibilitiesManage client communication throughout the loan processPrepare and manage loan application documentationLiaise with lenders,



solicitors and other stakeholdersSupport brokers with loan progression and settlementsMaintain accurate client records and compliance documentationDeliver exceptional customer service and relationship managementAbout youProactive and motivatedHighly organised with robust attention to detailProcess-driven and eager to learnProfessional and client-focusedLooking for a long-term career opportunityAbout usWe are partnering with a growing and highly respected mortgage broking business that is looking for a Client Services Manager to join the team.
This is an opportunity to work closely with an experienced Broker, support quality clients and develop your skills within a business that genuinely invests in its people.
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📌 Client/Customer Services (Entry Level) (Melbourne)
🏢 Loan Market
📍 Melbourne