Turn excellent customer service into a career with a difference!
AtHutcheon & Pearce, we're more than just a dealership.
We're proud partners of the iconicJohn Deerebrand, supporting the people and businesses that keep Australia moving.We're looking for aService Advisorwho loves working with people, thrives on keeping things organised, and takes pride in getting the details right.If you've got strong customer service and administration skills — and you're ready to bring them into an exciting, hands‐on industry — we'd love to hear from you.What will you be doing?
You'll be at the heart of our service operation, connecting customers with our technicians and making sure every job runs smoothly from booking through to completion.Your day will include:Building strong relationships with customers and understanding their service needsPreparing clear, accurate and competitive service quotesBooking jobs and managing the workshop scheduleCoordinating with technicians to keep jobs progressing and customers informedManaging warranty claims and product improvement campaignsReviewing repair orders and preparing accurate service invoicesKeeping customers updated throughout the service processMonitoring service performance and using data to identify opportunities to improveHelping create an exceptional customer experience, every timeWhat are we looking for?
We're looking for someone who isorganised, personable and proactive— someone who enjoys dealing with customers and is just as comfortable managing the administration behind the scenes.You'll bring:Strong customer service and communication skillsExcellent administration and organisational skillsHigh attention to detail and the ability to manage multiple prioritiesConfidence using Microsoft Office, spreadsheets and business systemsA positive,



practical and solutions-focused attitudeThe ability to work effectively as part of a busy teamExperience inagriculture, construction, mining or automotivewould be highly regarded.You don't necessarily need to be trade qualified —industry knowledge and mechanical understanding are a bonus, not a must.What matters most is your ability to look after customers, stay organised and keep things moving.Why Hutcheon & Pearce?
This is an opportunity to build a career with a respected regional business and work alongside some of the best people in the industry.Participation in ourmonthly incentive schemeA Monday–Friday work weekStaff discounts onJohn Deere parts, products, toys and merchandiseA supportive team environmentOngoing opportunities to learn, develop and grow your careerThe opportunity to work with an iconic global brandReady to make a move?
If you're a customer-focused administrator who loves being organised, solving problems and making things happen,this could be the role for you.Bring your skills to Hutcheon & Pearce and become part of a team that keeps our customers — and their businesses — moving.Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW.
We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry.
As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after‐sales support, and outstanding service to our customers.
--------------------------------------------------------------------------------------------------Hutcheon & Pearce are an inclusive employer.
We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life
#J-*****-Ljbffr

📌 Service Advisor (Sydney)
🏢 Hutcheon & Pearce
📍 Sydney