Hello Mount Druitt...
We're Hiring a Job Preparation Coach!
We are seeking compassionate, empathetic and results-driven individuals who want to help make a difference in the community by empowering others to reach their potential through employment opportunities.
At WISE Employment, our Job Preparation Coaches play an integral role inmaking employment opportunities accessible for everyone.
As the Job Preparation Coach, you will deliver approved WISE Choices sessions in an interesting and engaging way which will result in an increase in readiness to work for our customers bringing them closer to securing sustainable employment.
You will also manage the Flex customers for the ESA.
Please note: there is an expectation of working at outreach sites associated with each office.
This role involves travel between Mount Druitt and Blacktown.
Perks of Joining WISE
Competitive salary with Not-for-Profit Salary Packaging (tax savings)Four Wellness Days (1 every quarter), and chance to purchase additional annual leaveVarious health and lifestyle initiatives and benefitsAccess to discounts from leading retailers through FlareiPhone and laptop included
To be considered, you must:
Have full Australian working rightsHold a full Australian driver's licenseBe willing to obtain a National Police CheckBe able to pass a Working with Children CheckDemonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
A day in a Job Preparation Coach role involves...
Building Customer Capability - 70%
Deliver 25 hours of face-to-face customer training per weekacross the ESA, from the WISE approved WISE Choices Menu only (except social group activities), that improves customer readiness to workMaximise training attendance and satisfaction through delivering interesting, engaging and relevant content that includes evidence-based programs,



job related training and social group activitiesPartner with Job Coach and Job Support Coach to ensure training options meet customer needsEncourage flexible customers to attend group sessions and transition to the intensive phaseDeliver high quality content that receives high levels of customer satisfactionEnsure each flexible customer is contacted each six weeks as per contract requirementsCase Manage all Flex customers in the ESA
Compliance - 10%
Adhere to all compliance requirementsMeet all compliance standardsAlways behave in line with WISE ValuesComply with WHS policies and proceduresDeliver industry leading customer centricity to customersSupport site growth by attending pop-ups etc. when required2 to 3 years' experience in services industries such as nursing; banking and finance; insurance; travel; hospitality; and retailExperience facilitating groups and/or running training sessions with groupsExcellent written and oral communication skillsCommitment to continuous learning and professional developmentKnowledge and experience working with Microsoft 365Hold a current Working with Children CheckHold or are working toward relevant qualifications, for example, Training and Assessment, Business, Management, Community Services etc.Driver's License
WISE Employment
Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training, and support to the disadvantaged members of our community.
We aim to inspire, transform and empower people by connecting them with employers who care.
WISE also operates highly successful, inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.
Visit our website here to learn more about WISE.
We are Inclusive!
WISE is recognised by the Diversity Council Australia as an "Inclusive Employer *********".
We actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and/or Torres Strait Islander candidates.
#WorkatWISE #InclusiveEmploymentAustralia
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📌 Job Preparation Coach (Iea) Outer Western Sydney
🏢 Wise Employment
📍 Sydney