Black Toyota Miles is a proud and well-established dealership serving the Western Downs region.
Known for delivering exceptional customer service and trusted automotive solutions, we are committed to creating outstanding experiences for every customer who walks through our doors.As our business continues to grow, we are looking for an enthusiastic and customer-focused Service Advisor to join our team and play a key role in our busy service department.Black Toyota Miles is a proud and well-established dealership serving the Western Downs region.
Known for delivering exceptional customer service and trusted automotive solutions, we are committed to creating outstanding experiences for every customer who walks through our doors.As our business continues to grow, we are looking for an enthusiastic and customer-focused Service Advisor to join our team and play a key role in our busy service department.About the RoleAs the first point of contact for our service customers, you will be responsible for ensuring every customer receives professional, friendly and effective service from booking through to vehicle collection.Key responsibilities include:Greeting customers and discussing their servicing requirementsScheduling service bookings and coordinating workshop workflowPreparing estimates and explaining recommended repairs and maintenanceLiaising with technicians to keep customers informed of vehicle progressProcessing invoices and handling customer paymentsIdentifying additional service opportunities that benefit the customerBuilding strong relationships and delivering an exceptional customer experienceThis position offers a competitive salary package plus commission,



rewarding your ability to identify opportunities and deliver outstanding customer service.About YouTo succeed in this role, you will bring:Previous experience in a Service Advisor, customer service or automotive administration roleStrong communication and interpersonal skillsA genuine passion for delivering exceptional customer experiencesExcellent organisational and time management abilitiesConfidence using computer systems and managing multiple prioritiesA professional presentation and positive attitudeExperience within the automotive industry will be highly regardedA current and valid driver's licenceWhy Join Black Toyota MilesAt Black Toyota Miles, you'll enjoy the benefits of working with a close-knit team in a respected rural dealership where your contribution is valued and recognised.
This is an opportunity to build a rewarding career while enjoying the lifestyle and community spirit that Miles has to offer.Unlock exclusive discounts that support your health and wellbeing, from fitness memberships to insurance savings.Access confidential support through our Employee Assistance Program, ensuring your peace of mind.Enjoy flexible salary packaging options, including novated leasing for your next vehicle.Take advantage of special pricing when purchasing your next car.
Plus ongoing savings on servicing.You'll benefit from ongoing training, development and leadership support designed to help you reach your career goals.
As part of the largest and most admired automotive network in Australia, you'll have access to exciting career pathways and opportunities for long-term growth.
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📌 Service Advisor | Black Toyota (Queensland)
🏢 Eagers Automotive
📍 Queensland