Lime Recruitment is currently working with a Queensland Government client to recruit an experienced ICT Operating Model Change Manager to support a significant transformation impacting approximately 900 people.
The initial contract runs until31 December ****, however the current project plan extends through to approximatelyJune ****, providing strong potential for extension.
The organisation is undertaking a major review of its ICT operating model, looking at how teams and functions should be structured, how processes and accountabilities should work, and where functions should sit across the broader ICT setting.
Working alongside the broader OCM function and Business Analysts, this role will focus specifically on understanding the process and change impacts of the proposed operating model and translating these into practical plans for implementation.
Key Responsibilities
Work with ICT teams and Business Analysts to understand current and future state processes and ways of working
Assess the process and change impacts associated with the proposed ICT operating model
Translate operating model changes into practical processes, roles, accountabilities, governance and ways of working
Develop change, implementation and communication plans to support the transition




Participate in workshops with ICT teams as future processes and operating arrangements are worked through
Identify operational dependencies and impacts across ICT teams and business interfaces
Support the transition of new processes and ways of working into business as usual operations
Help prepare the organisation for implementation following approval of the Business Case for Change
About You
Demonstrated experience delivering operating model, process or transformational change within complex ICT or enterprise environments
Strong experience across process change, future state ways of working and change impact assessment
Experience translating operating model changes into practical processes, roles, responsibilities and accountabilities
Experience developing practical change and implementation plans
Good understanding of ICT service delivery, governance and operational dependencies
Experience working alongside Business Analysts, technical teams and operational stakeholders on complex transformation initiatives
Previous Queensland Government or large enterprise transformation experience would be highly regarded.
The role is based inBrisbane CBD, with a current hybrid arrangement of three days onsite and two days working from home.
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📌 Ict Operating Model Change Manager (Queensland)
🏢 Lime Recruitment
📍 Queensland