About the roleWe have an exciting opportunity for a full time position based in Beresfield, NSW ****.
As the first point of contact for our customers and suppliers, you will represent our business in a professional and friendly manner.
While prior experience is not essential, previous administration or customer service experience will be highly regarded.HoursMonday to Thursday: 7:00am – 4:00pmFriday: 7:00am – 3:30pmKey responsibilitiesGreeting customers face to face, answering incoming phone calls and responding to email enquiriesProcessing new and completed ordersAssisting with quotesOutsourcing and ordering products through our suppliersIdentifying customer needs and providing suitable solutions from our comprehensive range of products and servicesPerforming general administrative tasks including invoicing, filing and scanningAssisting with our social media and online presenceCoordinating with our tradesmen to ensure orders are progressing on scheduleAbout youA friendly,



professional and customer-focused attitudeStrong organisational, time management skills and high attention to detailA willingness to learn and adapt to new tasks and responsibilitiesProficient in Microsoft Office software and the ability to quickly adapt to new systems and technologiesThe ability to multitask and work efficiently in a fast paced environmentAble to work effectively as part of a team as well as independentlyOn-the-job training and ongoing development opportunitiesMonthly Rostered Day Off (RDO)Supportive and friendly team environmentAbout usTriple M Sheetmetal is a family-owned and operated business with over 25 years of experience in custom Sheetmetal fabrication.
We pride ourselves on quality workmanship, reliability, and delivering tailored solutions to meet our clients' needs over a wide range of projects.
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📌 Customer Service Officer (New South Wales)
🏢 Triple M Sheetmetal
📍 New South Wales