We Care Coordination partners with Trilogy Care, a leading self-managed Support at Home provider, to help older Australians live independently at home for longer.We coordinate services, manage care plans and budgets, and support clients to get the most from their aged care packages with transparency, choice, and genuine value.
We're a growing, forward-thinking team that values people, innovation, and meaningful work.What You'll DoAct as the primary point of contact for a portfolio of care recipientsCoordinate and schedule care and support servicesMaintain accurate client records and detailed case notesManage and monitor budgets to prevent overspendingConfidently use multiple technology platforms to deliver servicesSource information and solutions to support client goalsYou're Our Kind of Person If You Have...Excellent communication and customer service skillsStrong interpersonal and organisational skillsProficiency in Microsoft 365Comfortable using multiple systems and AI toolsResilient, detail-oriented, and able to prioritise tasksConfident decision-maker and collaborative team playerCoordination or administration experience (desirable but not essential)What's in it for you?
Access to Fitness Passport to support your health and wellbeing.A positive, people-first culture with monthly team events and celebrations.Career growth in a supportive, agile team with room for progressionModern office located on King Street, close to cafés, transport, and great local spotsHigh impact role contributing directly to a fast-growing platform transforming the care industry in AustraliaFull working rights in Australia, qualified references and a current police check are required (or willingness to obtain one).
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📌 Care Coordinator (Customer Service) (Brisbane)
🏢 CareVicinity
📍 Brisbane