Cranbourne Hyundai & Chery are looking for an experienced Service Advisor to join our growing team.If you're great with customers, understand the automotive service process and know how to keep a busy Service Department running smoothly, this could be the opportunity you've been waiting for.Why You'll Love This RoleWe know good Service Advisors are hard to find — and even harder to replace.That's why we're looking for someone who wants more than just another job.
You'll be joining a professional dealership environment where you'll have the opportunity to build strong customer relationships, work alongside an experienced team and represent two exciting automotive brands.What You'll Be DoingYou'll be the key link between our customers, technicians and Service Department, ensuring every vehicle and every customer receives the attention they deserve.Your day will include:Greeting customers and creating a welcoming, professional experienceManaging service bookings and customer enquiriesPreparing repair orders and accurately recording customer concernsLiaising with technicians to keep jobs progressingKeeping customers updated throughout the service processIdentifying and explaining additional maintenance or repair requirementsProviding clear recommendations and gaining customer approvalPreparing invoices and explaining completed work at handoverBuilding lasting relationships that keep customers coming backDelivering the level of service expected from two leading automotive brandsWhat We're Looking ForWe're looking for someone who can hit the ground running and understands what it takes to be a great Service Advisor.You'll ideally have:Previous experience as an Automotive Service AdvisorStrong automotive knowledge and an understanding of vehicle servicingExceptional customer service and communication skillsThe confidence to discuss repairs and additional work with customersStrong organisational skills and attention to detailThe ability to remain calm and professional in a busy environmentA positive attitude and genuine team-first approachA current Australian driver's licenceMost importantly, you'll genuinely care about the customer experience.Meet the BrandsHyundai Hyundai is a household name in Australian automotive.With a strong reputation for quality, safety, technology and innovative design, Hyundai has built a large and loyal customer base across Australia.You'll be working with a diverse range of vehicles, including some of Australia's most popular SUVs, passenger vehicles and electrified models — and representing a brand that continues to invest heavily in technology and the future of mobility.Chery Chery is one of the exciting new forces in the Australian automotive market.With a focus on technology, safety, design and value, Chery is rapidly building its presence and customer base in Australia.For our team, that means being part of something that's growing.
You'll have the opportunity to represent a fresh, ambitious brand and help create the customer experience that will shape its reputation in the Australian market.Why Cranbourne Hyundai & Chery?
This is an opportunity to join a dealership that combines established automotive experience with two brands heading in exciting directions.You'll enjoy:Monday–Friday hours: 7:30am–5:30pmTwo strong and complementary automotive brandsA professional and supportive team environmentA busy and varied Service DepartmentThe opportunity to develop your career within the automotive industryThe chance to work with both an established market leader and an exciting emerging brandReady to make your next move?
If you're an experienced Service Advisor who takes pride in delivering exceptional customer service and wants excellent hours, a great team and two excellent brands, we'd love to hear from you.
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📌 Service Advisor - Cranbourne Hyundai & Chery (Melbourne)
🏢 Booran Motors
📍 Melbourne