You will be the welcoming face of our practice and an significant link between our patients, clinicians and support team.Key responsibilitiesWelcoming patients and creating a warm, professional experienceManaging telephone, email and online enquiriesCoordinating appointments, recalls and confirmationsMaintaining an efficient and productive appointment bookProactively managing cancellations and filling short-notice gapsProcessing payments, HICAPS claims and patient accountsExplaining fees and coordinating payment arrangementsPresenting treatment plans and following up unscheduled treatmentManaging recalls and inactive-patient follow-upsCompleting daily reconciliation and basic practice reportingAbout youCommunicate warmly,



confidently and professionallyUnderstand how to manage a dental appointment book effectivelyAre comfortable discussing treatment fees and collecting paymentsCan follow up treatment plans professionally without being pushyTake ownership and work confidently without constant supervisionAre organised, reliable and attentive to detailRemain calm and solutions-focused during busy periodsWork positively with dentists, dental assistants and patientsHave a genuine interest in helping the practice improve and growAbout usNewport Dental Centre is a modern two-chair dental practice committed to providing high-quality clinical care and an exceptional patient experience.
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📌 Senior Dental Receptionist / Practice Coordinator (Sydney)
🏢 NEWPORT DENTAL CENTRE
📍 Sydney