Employment TypePermanentClosing Date30 Dec *******:59pmJob TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest)Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionReady to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for aniconic Aussie brandthat's been connecting Australians for generations.
You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.Opportunities available across these locations:ARARATHAMILTONHORSHAMWARRNAMBOOLWARRNAMBOOL GATEWAYWhatYou'llBe Doing:Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.Be the Go-To Tech Expert:Stayup-to-updatewith the latest gadgets and services, offering informed guidance and solutions.Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs,



while keeping customers connected.Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.Salary and Benefits:Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.Leave Options:Take advantage of16 weeksof paid parental leave, theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability topurchaseup to4 weeks ofadditionalleave.Training & Career Growth Opportunities:Access over17,000 learning programswith LinkedInLearning, andtake advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards:Benefit frommonthly performance rewardsand a range of recognition programs to celebrate your success.Inclusive Culture:Join a diverse and inclusive team where everyone's unique perspective is valued and respected.Is itYouWe'reLooking For?
Great Communication Skills:You'rea naturalat connecting with people and making their day better.Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.Sales Drive:You'remotivated to achieve (and exceed!) sales targets and KPIs.Passion for Learning:You'reeager to grow and develop your skills in a energetic environment.Resilience and Positivity:You have a can-do attitude, even when things get busy.Customer-Facing Experience:Previousexperience is a plus but notrequired—bring yourenthusiasmandwe'llteach you the rest!
Join Us at Telstra Retail:When you become part of the Telstra team,you'rejoining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Wecan'twait to see whatyou'llbring to our team!
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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Warrnambool)
🏢 Telstra
📍 Warrnambool