The Accounts Receivable Officer supports Canberra Imaging's billing, accounts receivable and revenue collection functions.
The role contributes to accurate billing, timely collection of outstanding accounts, effective debtor management and high-quality customer service.The position supports the Manager, Revenue and Receivables in maintaining accurate billing and receipting processes, processing patient and third-party accounts, responding to account enquiries and ensuring compliance with Medicare, Department of Veterans' Affairs (DVA), contractual and organisational requirements.Key responsibilitiesSupport Canberra Imaging's accounts receivable function, including debtor management and account administration activitiesMaintain accurate debtor records and the debtors spreadsheet, including the coordination and processing of weekly and monthly bulk accountsProcess inpatient and other patient accounts in accordance with approved proceduresReceipt electronic remittances, including payments from Medicare, DVA, hospitals, corporate customers and other remittersReceipt daily cheque payments and process banking in accordance with finance proceduresProcess Medicare, DVA and other claim resubmissions and correctionsAssist with collection of outstanding accounts and agreed debtor follow-up activitiesProcess approved refunds to patients and third partiesRespond to customer account enquiries professionally and promptlyRecommend improvements to billing processes, receipting procedures, debtor management activities, reporting tools and service deliveryAbout youA relevant qualification in accounting or finance (desirable)Experience in accounts receivable, finance administration, medical administration,



customer accounts or a related administrative roleExperience working with receipting, debtor management, billing, reconciliations or customer account enquiriesIntermediate proficiency in Microsoft Office applications, particularly ExcelKnowledge of Medicare, DVA and patient billing processes is desirableExperience using a Radiology Information System (RIS), practice management system or similar billing platform is desirableCustomer service and confidentiality: Responds to patients, customers and staff in a professional, respectful and timely manner, while maintaining confidentiality at all timesAccuracy and attention to detail: Maintains accurate financial records, debtor information, payment documentation and account notesCommunication and resilience: Communicates clearly and respectfully with patients, customers and staff, including when responding to challenging enquiries or situationsAccountability and follow-through: Takes ownership of assigned tasks, follows through on debtor management activities and escalates issues when requiredApplication processApplications close on 2 October ****.For more information, please visit our website or contact the Manager of Revenue on ****** usCanberra Imaging, part of the Sonic Healthcare network, provides comprehensive diagnostic imaging services across the Australian Capital Territory and surrounding regions of Recent South Wales.
With more than 60 years of service to the local community, we are committed to delivering high-quality patient care through the employment and development of exceptional staff, ongoing investment in advanced imaging technology, and a strong foundation of clinical expertise.
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📌 Accounts Receivable Officer (Canberra)
🏢 Imaging
📍 Canberra