Automotive Parts Interpreter / Sales Consultant – Used Auto PartsAAA Auto PartsDandenong South, Melbourne VICFull-TimeAbout AAA Auto PartsAAA Auto Parts is a well-established automotive parts business based in Dandenong South, specialising in quality used automotive parts across a wide range of makes and models.Our range includes engines, transmissions, body panels, suspension, mechanical parts, interior components, wheels, tyres and more.We are looking for an experienced and motivated Automotive Parts Interpreter to join our growing team.About the RoleAs a Parts Interpreter at AAA Auto Parts, you will be responsible for helping customers identify and purchase the correct parts for their vehicles.This is a rapid-paced, customer-focused role where strong automotive knowledge, attention to detail and the ability to communicate confidently over the phone are essential.You will work with customers, workshops, mechanics and trade clients to identify parts, prepare quotes, process orders and ensure customers receive the correct components as quickly as possible.Key ResponsibilitiesAnswer incoming phone, online and in-person parts enquiriesAccurately identify the correct automotive parts based on vehicle make, model, year, VIN and other vehicle informationProvide customers with pricing, availability and accurate quotationsProcess sales and customer orders efficientlyAssist both retail and trade customersSearch inventory and stock systems to locate available partsProvide alternative options when the exact part requested is unavailableFollow up customer enquiries and outstanding quotesBuild strong relationships with regular trade customers, workshops and mechanicsWork closely with the warehouse,



dismantling and delivery teams to ensure orders are prepared correctlyCoordinate pickup and delivery requirementsMaintain accurate customer, sales and inventory information within internal systemsAssist with stock identification and inventory managementResolve customer enquiries and issues professionallyMaintain a high standard of customer service at all timesWhat We're Looking ForWe are looking for someone who knows cars, works quickly and can confidently deal with customers.The ideal candidate will have:Previous experience as an Automotive Parts Interpreter, Parts Salesperson, Automotive Dismantler, Mechanic or similar automotive roleStrong knowledge of automotive parts and vehicle componentsAbility to accurately identify and match parts to different makes and modelsExcellent phone manner and customer service skillsStrong sales and communication skillsConfidence dealing with both retail and trade customersGood computer skills and ability to learn inventory and CRM systemsExperience using Pinnacle or similar automotive inventory systems is highly regardedStrong attention to detailAbility to work quickly and accurately in a busy environmentGood problem-solving skillsAbility to prioritise multiple enquiries and tasksReliable, organised and team focusedA positive attitude and willingness to get the job doneExperience within the used auto parts, automotive dismantling or wrecking industry will be highly regarded.Why Join AAA Auto Parts?
Join an established and growing automotive businessFull-time, stable employmentWork with a large and constantly changing range of vehicles and partsFast-paced environment where no two days are exactly the sameSupportive and experienced teamOpportunity to develop your automotive knowledge and grow within the businessCompetitive salary based on experience
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📌 Automotive Parts Interpreter / Sales Consultant – Used Auto Parts (Victoria)
🏢 AAA Auto Parts
📍 Victoria