This 12-month temporary position as a Charter Administrator is an exciting opportunity with one of Melbourne's leaders in passenger transport.
We are seeking an enthusiastic team player to be trained in all facets of our fast paced and dynamic operations and charter departments.
This role will be based in ourDandenong Depot.Working closely with the Charter Supervisors and our experienced operations team, this is a secure position with a strong administration and customer service focus.Duties as a Charter Administrator will include:Taking all enquiries in a prompt, friendly and professional manner to ensure an excellent first impression and on-going professional client communicationProcessing customer bookings including providing effective and accurate coordination of quotes, bookings and delivery of quality serviceLiaising effectively with all stakeholders including clients, team members, drivers, operations and other staff to ensure smooth operations and the delivery an outstanding customer experienceAssociated administration involving utilising company tools, resources,



and technology systems to accurately administrate and record activities accordinglyInvoice preparation and allocationWhat Ventura is looking for?
Minimum 2 years administration experienceStrong time management and organisational skillsExcellent written and verbal communication skillsStrong numerical skills and problem-solving capabilitiesAbility to operate as an effective team member in fast paced environmentAdvanced Microsoft Office skills including Excel and WordStrong attention to detailA self-starter with a focus on detailAbility to gain police clearanceSupportive environment and thorough training with experienced mentorsExclusive wellbeing benefits such as Medicare Corporate, Discounted Samsung products & Physiotherapy guidanceConvenient Dandenong location with onsite parkingWork somewhere that genuinely contributes to the communityVentura is an equal chance employer and are committed to reflecting the diversity of the communities we serve.
Ventura promotes an inclusive and diverse workforce and we encourage applications from people representing all diversity groups.
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📌 Charter Administrator (Victoria)
🏢 Ventura Bus Lines
📍 Victoria