Help connect our Australian wines with customers around the worldAre you organised, detail focused and someone who enjoys making sure everything comes together on time?
Australian Vintage is looking for an Export Administration Officer to join our Export Team at the Merbein Packaging Winery.This is a great chance for someone who enjoys administration, customer service and coordinating the many moving parts involved in getting products from our winery to customers across Australia and around the world.Working with a close-knit and experienced team, you will manage customer orders from receipt through to dispatch, coordinate export and shipping documentation and work across the business to keep orders moving.About Australian Vintage:At Australian Vintage (AV), our purpose is to make the world a smaller place through sharing good times.Australian Vintage is an ASX listed company and owner of the multi-award winning McGuigan, Tempus Two, Nepenthe, Barossa Valley Wine Company, POCO VINO TM and Lemsecco TM brands.Innovation and sustainability are an important part of how we operate.
Our Merbein Packaging Winery and Buronga Hill Winery are powered by 100% wind and solar energy, supporting our commitment to achieving Net Zero carbon emissions across our value chain by ****.We are also proud to be recognised by Mental Health First Aid Australia as an accredited Mental Health First Aid workplace.What you'll be doingReporting to the Export Manager,



you will play an important role in supporting our domestic and international customers and ensuring their orders are delivered accurately and on time.Your day-to-day work will include:Coordinating customer orders from receipt through to dispatchMonitoring order progress and proactively resolving issuesChecking stock availability and working with the wider business to meet customer requirementsLiaising with Sales, Production and Winemaking teams regarding orders and prioritiesPreparing and maintaining accurate export and shipping documentationApplying for Wine Australia export approvalsEnsuring export documentation meets relevant importing country requirementsCommunicating with internal and external stakeholders to keep orders movingProviding responsive and professional service to our domestic and international customersWhat we're looking forWe are looking for someone who takes pride in being organised, accurate and dependable.
You will enjoy working with others, managing competing priorities and following an order through from beginning to end.You will ideally bring:Previous experience in administration, logistics or a similar coordination roleStrong organisational skills and the ability to manage deadlinesExcellent attention to detail and accurate data entry skillsA strong customer service focusConfidence communicating and building relationships with internal and external stakeholdersIntermediate Microsoft Office skills, including Word, Excel and OutlookExperience using ERP or business systems, with JDE experience an advantagePrevious exposure to export or shipping documentation is highly regarded, but not essentialA collaborative approach and willingness to learnEmployment detailsThis is a permanent, full-time day shift position, working 38 hours per week,



Monday to Friday at our Merbein Packaging Winery.The position is classified as Grade 4, Administration Stream under the Merbein Packaging Winery Warehouse and Clerical Enterprise Agreement.This is an on-site role and is not a hybrid or work-from-home position.AV Benefits:We're proud to offer a strong benefits package that we know can make a big difference to work life and life outside of work.Primary carer parental leave offering 26-weeks paid leave plus superSecondary carer parental leave offering 4-weeks paid leave plus superMental Health First Aid Training and access to EAPAnnual Product allowance and employee perksStaff discounts on AV products at McGuigan Wines, Tempus Two and Nepenthe Cellar DoorsLoyalty | Birthday | Volunteer Leave and options to purchase additional annual leaveSabbaticals and career breaksContinuation of superannuation while on paid and unpaid parental leaveRetirement Packages available subject to eligibility criteriaInterested in joining us?
If you enjoy keeping things organised, working with people and seeing a process through from order to delivery, we would love to hear from you.Applicants must have valid Australian working rights for the position.Australian Vintage values a diverse and inclusive workplace.
Appointments are made based on the skills, experience and merit of each applicant, and we welcome applications from people with diverse backgrounds and experiences.Please note that due to the volume of applications we receive, only shortlisted applicants will be contacted.Applications Open: Wednesday 2nd September **** at 9:00 am AESTApplications Close: Thursday 1st October **** at 5:00 pm AESTTo learn more about Australian Vintage, please visit our website at: .
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📌 Export Administration Officer (Victoria)
🏢 Australian Vintage
📍 Victoria