Senior Sales and Administration CoordinatorHendersons Educational Services – Hawthorn VICSenior Sales and Administration CoordinatorHendersons Educational Services | Hawthorn, VICPermanent Full/Part-Time (1.0 FTE or 0.8 FTE negotiable)About Hendersons Educational ServicesHendersons Educational Services (Hendersons) is a Melbourne-based education provider specialising in exam preparation for students seeking entry into selective schools, academic scholarship programs, and accelerated learning pathways such as SEAL and high achiever programs.
Hendersons also supports academic pathways and preparation for high-stakes testing such as NAPLAN, VCE and IELTS.We are a learner-centric organisation, valuing integrity, professionalism and respect.
Our mission is to provide specialised services that assist students and families to maximise educational opportunities and prepare confidently for future academic challenges.About the RoleHendersons Educational Services is seeking an experienced and motivated Senior Sales and Administration Coordinator to join our team in Hawthorn.This role is ideal for an organised, customer-focused professional who enjoys working with families, students and educators while balancing sales, customer service and administrative responsibilities.
As one of the key public faces of Hendersons, you will play an important role in supporting enrolments, building relationships with prospective and existing clients, and ensuring the smooth day-to-day operation of our services.Working closely with the Administration and Management teams,



you will contribute to exceptional client experiences and support positive educational outcomes for our students.The Senior Sales and Administration Coordinator role is a 4-5 day per week role including either Saturdays or Sundays or both.Salary will reflect the successful candidate's skills and experience.Key ResponsibilitiesServe as the first point of contact for prospective and existing students, parents and teachersManage inbound enquiries and support the enrolment process from initial contact through to commencementProvide outstanding customer service and relationship management to clients and stakeholdersChampion Hendersons' vision, mission and values in every interactionCoordinate customer scheduling, bookings and general administrative activitiesMaintain accurate customer records and documentationPrepare and manage correspondence, reports and administrative documentationCoordinate teaching and learning resources and session setupSupport sales activities and contribute to student enrolment targetsDevelop collaborative relationships with internal and external stakeholdersMaintain a qualified, organised and welcoming office environmentEnsure all interactions reflect Hendersons' high standards of professionalism and serviceEssential Skills and ExperienceTo be successful in this role, you will demonstrate:Previous experience in retail or sales and administrationStrong customer service and relationship-building skillsExperience using the Microsoft 365 Suite, including:Excel, Outlook,



WordExcellent written and verbal communication skillsStrong problem-solving and decision-making abilitiesExceptional organisational and time management skillsDemonstrated ability to work independently and autonomously, while also contributing effectively within a collaborative team environmentHigh attention to detail and accuracyAbility to manage multiple priorities in a fast-paced environmentProfessional, honest and respectful conductA positive, team-oriented approachA learner-centric mindset aligned with Hendersons' educational philosophyA current Working with Children Check (WWCC), or the ability to obtain oneDesirable Skills and ExperienceThe following will be highly regarded:Experience creating and coordinating social media marketing contentKnowledge of the Victorian education systemAbility to speak a second language (bilingual or multilingual applicants encouraged to apply)Why Join Hendersons?
Make a meaningful impact on students' educational journeysJoin a collaborative and supportive team environmentDevelop valuable leadership, sales and administrative skillsConvenient Hawthorn location with access to public transport and on-site parkingOpportunity to contribute to one of Victoria's most respected independent education providersAdditional OpportunitiesIn addition to this position, several related Casual Sales and Administration vacancies are also available.
Applicants interested in casual opportunities are encouraged to indicate this in their application cover letter.Applications will be reviewed on a continuously.For any enquiries regarding the position, please contact ******.
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📌 Senior Sales And Administration Coordinator (Melbourne)
🏢 Hendersons Educational Services
📍 Melbourne