City FM Australia is seeking a Customer Service Advisor for the Critical Incident Desk. This permanent part-time role covers Saturdays and Sundays from 1.30pm to 9.30pm, with two days from home per week.
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You will join a fast-paced, customer-centric team in a contemporary facility with parking and robust learning prospects. Key responsibilities include handling high call volumes, resolving and escalating incidents, and reporting to managers while maintaining service levels and KPI targets.
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📌 Part Time Customer Service Advisor Critical Desk Remote Monash (City of Monash)
🏢 City Facilities Management
📍 City of Monash
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