25 Sep
|
NSW Department of Customer Service
|
New South Wales
25 Sep
NSW Department of Customer Service
New South Wales
Department of Customer Service (DCS) in NSW seeks a role focused on analysing customer feedback and managing complaints to align with service standards and regulatory guidelines.
The role drives root-cause analysis, recommends preventative actions and collaborates with service owners to enhance overall customer outcomes and reduce recurring issues.
The successful applicant will apply solid analytical and problem-solving skills, handle sensitive cases with empathy, and contribute to continuous
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📌 Hybrid Service Recovery Specialist (New South Wales)
🏢 NSW Department of Customer Service
📍 New South Wales