Mr. Cool Pty Ltd is seeking an Assistant Service Adviser to join our automotive air-conditioning service department at our Milton, QLD location.
This is a full-time position offering an exciting opportunity to develop your career in the automotive trades industry.
You will work alongside our experienced Service Adviser team, supporting the delivery of exceptional customer service and efficient vehicle repair operations.
This role is pivotal in ensuring our customers receive professional advice and have their vehicles repaired to the highest standards.What you'll be doingGreeting customers and assessing their vehicle service and repair requirementsDocumenting customer information and vehicle details accurately in our management systemsCoordinating with technicians to ensure productive workflow and timely job completionScheduling vehicle appointments and managing the booking systemFollowing up with customers regarding their vehicle status and completion updatesProcessing invoices and handling payment transactionsMaintaining a professional and organised service reception areaSupporting the Senior Service Adviser with administrative and customer-facing tasksWhat we're looking forA strong passion for the automotive industry and customer service excellenceExcellent communication and interpersonal skillsProficiency with computer systemsAbility to multitask and manage multiple customer enquiries simultaneouslyReliability and punctualityBasic mechanical knowledge or willingness to learn automotive terminology and service proceduresProblem-solving skills and a customer-focused approachPrevious experience in a service adviser, reception or customer service role is highly desirableWhat we offerAt Mr. Cool Pty Ltd, we value our team and offer a supportive working workplace where you can develop your skills and progress your career in the automotive industry.
We provide competitive remuneration, ongoing training and mentorship from our experienced staff, and the opportunity to build strong customer relationships.
We are committed to maintaining a protected and professional workplace and offer a collaborative culture where your contributions are recognised and valued.About usMr.
Cool Pty Ltd is a trusted automotive air-conditioning provider in Milton, QLD, dedicated to delivering high-quality vehicle servicing and repairs.
We pride ourselves on our professional team, technical expertise, and commitment to customer satisfaction.
With a reputation built on reliability and integrity, we serve the local community with comprehensive automotive air-conditioning solutions and exceptional service standards.
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📌 Assistant Service Adviser (Brisbane)
🏢 Mr Cool
📍 Brisbane