Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health.
By promoting the Healthness lifestyle: exercise, a balanced diet, a positive mental approach, and AI tracking for longevity - Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.
Technogym has also been the Official Supplier to 10 editions of the Olympic Games - from Sydney **** to Milano Cortina ****.If you are a team player with strong relationship skills and eager to invest your energy in building dreams, you have the right spirit to join Technogym because you have the IMBESTIO!
You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined and digitally savvy.
Move with us for a better world!
Your RoleWe are looking for an Order Fulfillment Specialist to manage the end-to-end order processing cycle, from order confirmation to billing.
You will ensure compliance with internal policies, provide premium customer experience, and manage logistics and stock optimization.
This role requires close collaboration with sales and the logistics team, proactive backlog management, and effective handling of customer inquiries and Technogym Care activities.What We Offer7 extra Wellness Days per year1 Birthday Leave day in your birthday monthAccess to our Employee Assistance Program (EAP)



with paid therapy sessions$100 monthly reimbursement for gym membershipFree coffee and fruit in the officeFree parking on-siteRetailer discounts portal and partner benefitsYour ImpactDeliver apremium, end‐to‐end customer experience by managing key touchpoints throughout the customer journeyEnsure accurate and timely order processing, maintaining strong governance and full compliance with internal policies and sales conditionsActively manage the order portfolio (backlog), partnering closely with Sales, Logistics and the customer to prevent delays and slippageCoordinateseamless, frictionless deliveries via the logistics portal, including delivery date scheduling, job assignment, and activity closureManage care activities and post‐delivery customer satisfaction surveys, providing timely, solution‐focused feedback to inquiries and proactively addressing any service issuesAbout YouIdeally, you are passionate about "Healthness", enthusiastic and proactive, while also down-to-earth and ethical.
You should have high attention to detail and accuracy, with strong time and workload management skills.
You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP & Office).
What you should bring:Proven experience in Order Management,



Customer Service, or a related role, ideally in a fast-paced, customer-centric environmentStrong sense of accountability and ownership of customer needsExcellent communication skills, both verbal and written, with active listening and empathyKnowledge of ERP systems (SAP preferred) and CRM management (Salesforce preferred)Analytical and structured approach with strong problem-solving skillsExceptional time management and resiliencePlease note this is an office-based role (5 days) in our Rushcutters Bay location.Technogym is an Equal Opportunities EmployerWe are an equal opportunity employer and value diversity at our company.
We welcome applications from all members of society, irrespective of age, gender, sexual orientation, gender identity, race, ethnicity, religion or belief, disability, or family and caring responsibilities.Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, Current Jersey ***** Fully paid up capital USD ********* Website operated by TECHNOGYM S.p.A. VIA CALCINARO ****, ***** CESENA (FC).
Fiscal code and VAT: *********** Certified Electronic Mail (PEC): Company registration number at the Forlì-Cesena Register, REA ****** Fully paid up capital Euro **********,00 Siae License ************
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📌 Order Fulfillment Specialist (Sydney)
🏢 Technogym
📍 Sydney