LOCATION: Sydney, AustraliaCONTRACT TYPE: Full time PermanentAre you passionate about building strong customer relationships and driving commercial growth?
Join RS as a Customer Care Executive, where you'll be ensuring customer satisfaction and contributing to sales growth.What You'll DoDeliver excellent customer service across all channels, meeting orders and enquiry needsKeep customers informed of order or enquiry updates in a professional and courteous mannerSupport sales targets by collaborating with the sales team and performing value-added activitiesFollow company policies, procedures, and Code of ConductIdentify customer needs and opportunities to grow the business through a high-touch approachEnsure customer satisfaction by coordinating with internal stakeholdersContribute to improving business processes and policies using continuous improvement methodsSupport the customer service team in meeting and maintaining customer expectationsMaintain and update customer information accurately in SAPAbout YouMinimum 2 years' customer service experienceProficient in Microsoft Office; SAP knowledge is a plusStrong communication, negotiation, and interpersonal skillsProactive, motivated, and able to work independentlyExcellent problem-solving, planning, and time managementPassionate about delivering exceptional customer serviceEager to learn, take ownership,



and drive resultsThe extra's you'll getAt RS, as well as the usual employee benefits, you'd expect from a FTSE listed company, including incentive, gym fitness, hybrid flexibility and many more.We are RSRS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers.
This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations.
We enhance their experience through a tailored service model, leveraging our effective physical, digital and process infrastructure sustainably.
We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it's our people that make the difference.Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.RS Group plc is listed on the London Stock Exchange with stock ticker RS1 and in the year ended 31 March **** reported revenue of £2,881 million.For more information, please visit .
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📌 Customer Care Coordinator, Australia & New Zealand (Sydney)
🏢 RS Asia Pacific
📍 Sydney