NTI Limited in Sydney seeks an experienced Technical Dispute Resolution Lead (IDR/EDR) to oversee complex insurance disputes and AFCA matters, providing expert guidance on policy interpretation and dispute strategy.
This is a non-people-management role focused on technical leadership, coaching, and collaboration across the business to improve complaint handling and customer outcomes.
You'll bring 3+ years managing IDR/EDR, AFCA, and regulatory obligations, with ANZIIF qualifications ideally, and
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📌 Dispute Resolution Lead: Insurance & Afca Expert (New South Wales)
🏢 NTI
📍 New South Wales
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