Senior Manager, Quality & Compliance — Contact Centre (New South Wales)

Senior Manager, Quality & Compliance — Contact Centre (New South Wales)

25 Sep
|
Qantas
|
New South Wales

25 Sep

Qantas

New South Wales

Qantas, Australia's leading airline, is seeking a Senior Manager Quality & Compliance - Contact Centres to lead the strategy and governance for quality, compliance and continuous improvement across both in-house and outsourced contact centre operations.
The role focuses on embedding robust quality standards, risk management, and data-driven insights to drive measurable improvements in customer experience and operational performance.
#J-*****-Ljbffr

📌 Senior Manager, Quality & Compliance — Contact Centre (New South Wales)
🏢 Qantas
📍 New South Wales

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