Work for a company recognised as an Employer of Choice
Backed by HEART, Thrive in an authentic, high-trust culture that genuinely values Honesty, Excellence, Agility, Respect, and Teamwork.
Collaborate directly with Tier-1 global technology vendors and Australia's leading enterprise organisations.
Ready to make a measurable impact in modern workplace technology?
Join our team-oriented, nationwide Infrastructure Solutions practice at Data#3, partnering closely with our broader national Customer Success and vendor teams to shape how Australia's leading organisations experience end-user compute.
Based in Brisbane or Sydney, this role places you at the centre of our growing Device as a Service (DaaS) domain.
In this role you will:
Champion customer adoption, value realisation, and lifecycle success across DaaS and end-user devices.
Partner with Customer Success Managers on onboarding, adoption roadmaps, and health reviews.
Deliver specialist customer workshops, maturity assessments, and technical lifecycle engagements.
Develop domain-specific success plays, adoption frameworks, and enablement resources.
Identify expansion opportunities, mitigate churn risks, and drive long-term retention.
Foster strong collaborative relationships with key hardware and software vendor teams.
About You




Established background in the IT industry with solid knowledge of the end-user compute landscape.
Proven customer-facing track record in Customer Success, Account Management, or commercial IT sales.
Strategic, creative thinker who adapts well and contributes effectively in a fast-paced environment.
Deeply customer-centric with a knack for turning technical capabilities into business value.
Skilled at stakeholder management and communicating effectively with people at all organisational levels.
Who is Data#3?
An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji.
Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech.
Voted HRD's Employer of Choice for 11 years running and a **** Best Workplaces in Technology title.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace.
We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
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📌 Customer Success Specialist (Brisbane)
🏢 Data#3
📍 Brisbane