Employment Type: Full-TimeAbout UsAt Origin Support Services, we do things differently.
Since ****, we've been committed to providing genuine, practical, and compassionate support to NDIS participants and their families.
We take pride in empowering people to live life on their terms—supporting each journey with integrity, respect, and purpose.We match each participant with the right care worker to foster trust and connection, and we're always striving to raise the bar in disability support.
Our team is passionate, innovative, and driven by our values.About the RoleWe're on the lookout for a passionate and organised Service Delivery Coordinator to join our growing team!
Reporting to the QLD State Manager, you'll play a key role in ensuring the smooth day-to-day coordination of services across your assigned location(s).
You'll be supporting both our frontline workers and participants—mentoring Support Workers, coordinating services, ensuring NDIS compliance, and responding to the dynamic needs of the people we serve.This is a diverse and rewarding role that blends operational excellence, participant engagement,



and leadership development.Key ResponsibilitiesProvide hands-on support to our team of Support Workers across the regionCoordinate the onboarding and ongoing support of NDIS participantsConduct check-ins and service reviews to ensure individualised care plans align with participant goalsMentor and guide staff to continuously improve quality of careCollaborate with stakeholders and ensure high-quality service deliveryAssist with rostering, scheduling, and timesheet approvals using our internal CRMRespond to incidents and support the on-call processPromote safety and compliance across all servicesActively contribute to continuous improvement and business development effortsWhat You'll BringStrong communication and leadership skillsA collaborative and solution-focused mindsetA deep understanding of person-centred care and NDIS service deliveryGreat attention to detail and a knack for juggling prioritiesAbility to build robust, respectful relationships with both staff and participantsExperience coordinating teams or services within the disability or community sectorQualifications & ExperienceNDIS Worker Screening/Yellow CardBlue Card (Working with Children)Current Queensland driver's licence + reliable transportMinimum 2 years' experience in a similar roleCert III or IV in Individual Support (or related field)Familiarity with PRODA and NDIS CRM systemsMental Health First Aid or similar qualificationsExperience working with Aboriginal and Torres Strait Islander communitiesWhy Join Us?
Supportive team culture with opportunities to growFlexibility in location and meaningful work every day
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📌 Service Delivery Coordinator (Queensland)
🏢 Origin support services
📍 Queensland