Medical Receptionist / Administration - MedicalMedical Receptionist / Patient ConciergeBe the Person Who Makes a Difference to Our Patient Experience!
Established Plastic Surgery PracticeEpping - close to train stationFull time - Monday to Friday only (no weekends)We are open to a 9 Day FortnightGreat team & professional / friendly doctorsRate of pay is above award and relative to experienceAbout the RoleOur Patient Concierge / Reception Person, plays a central role in the day-to-day patient experience.
You will welcome patients warmly and professionally, create a genuinely personal experience, and support patients before and after consultations.
Our Patient Concierge makes people feel welcome and makes excellent things happen during their journey!
Do you have what it takes to create the WOW experience for our patients?
Check out our Instagram page - COSMEX - to see we work hard but also love to have FUN!
Our Hours: To be an eligible candidate, you must be available to work between the hours of 8.30am or 9.00am, and to work through until 5.00pm to 5.30pm, with occasional finishes at 6.00pm when required.COSMEX is an established plastic surgery practice with an experienced and supportive team.
We operate during standard business hours, Monday to Friday.Our team of specialist plastic surgeons, cosmetic doctors and aesthetic nurses deliver exceptional results to our patients.
Our Administration team is welcoming, supportive and fun to work with.We encourage our team to learn and grow.




You will be invited to attend Conferences and industry seminars.Training / Onboarding: Our ************- Day Onboarding Plan is designed to ensure your success.Pay Rate: We pay above award rate of pay and our annual pay reviews mean you never have to ask for a pay rise again!
We review your performance annually and reward you for your contributions.Key ResponsibilitiesWelcoming patients warmly and professionallyCreating a genuinely personal experienceManaging a busy front desk and telephoneScheduling appointments and managing patient bookingsSupporting patients before and after consultationsProviding information about appointments, procedures and next stepsLiaising with surgeons, nurses and other members of the clinical teamA full Position Description will be provided during the interview process.About YouPrevious experience in medical, specialist or private practice receptionWarm, friendly and naturally welcomingConfident and professional in your communicationCalm and composed when the reception area gets busyHighly organised and able to manage competing prioritiesWhat You Will EnjoyA welcoming and supportive team environmentOpportunity to develop your skills and grow with the practiceExposure to the specialist plastic surgery and aesthetic environment + attend eventsFun team lunches, staff benefits and discounts on products and treatmentsCOSMEX is an equal opportunity employer.
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📌 Medical Receptionist / Administration - Medical (Sydney)
🏢 seek.com.au
📍 Sydney